As a Product Manager in [Chase TRavel within Consumer & Community Banking Product Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
- Own the Lodging product roadmap and outcomes for two squads, including strategy, prioritization, delivery, and measurable business impact.
- Lead and manage a team of product analysts as a people manager—setting clear ownership, expectations, development plans, and delivery practices in a fast-paced environment.
- Partner with senior business stakeholders to prioritize features, enhancements, and technical debt; manage dependencies and ensure transparent decision-making.
- Collaborate with Engineering Managers, squads, and Agility Leads / PMO to translate the book of work into an optimal product backlog, balancing scope, capacity, and constraints.
- Drive Agile delivery of Lodging capabilities, ensuring disciplined planning, execution, and release management aligned to availability, performance, and security requirements.
- Continuously improve quality and resiliency, using iterative enhancements, metrics, operational feedback loops, and a focus on maintainability and operability.
- Align cross-functional partners (including partner application teams and architecture) to Chase Travel Lodging integration priorities and broader platform needs.
- 5+ years of product management experience (or equivalent expertise) in Travel and/or a closely related domain, with a track record of delivering measurable customer and business outcomes.
- Advanced knowledge of the product development lifecycle, including discovery, UX/design partnership, delivery, launch, and ongoing optimization.
- Proven ability to lead end-to-end product lifecycle activities, including problem framing, customer/stakeholder discovery, ideation, strategy definition, requirements and acceptance criteria, and value/benefits management.
- Demonstrated success influencing without authority, driving organizational change, and aligning stakeholders across product, engineering, operations, risk, compliance, and other partner functions.
- Strong business acumen to propose, evaluate, and influence product and feature explorations for enterprise-scale applications.
- Ability to synthesize large volumes of quantitative and qualitative inputs into clear narratives, concise summaries, and actionable insights.
- People management experience, with a demonstrated ability to build and develop a high-performing, collaborative team.
- Experience supporting high-traffic, mission-critical consumer-facing platforms with reliability expectations (availability, performance, resiliency, incident management).
- Strong executive presence and communication skills (written and verbal): ability to lead senior stakeholder discussions and drive decisions using data-informed narratives, including risks, trade-offs, options analysis, and decision-ready proposals.
- Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 5+ years of product management experience or equivalent expertise in travel or a closely related domain
- Advanced knowledge of the product development lifecycle, including discovery, UX/design partnership, delivery, launch, and optimization
- Experience leading end-to-end product lifecycle activities, including problem framing, customer and stakeholder discovery, ideation, strategy, requirements, acceptance criteria, and value management
- Ability to influence without authority, drive organizational change, and align stakeholders across product, engineering, operations, risk, compliance, and partner functions
- Strong business acumen for evaluating and influencing product and feature opportunities for enterprise-scale applications
- Ability to synthesize quantitative and qualitative inputs into clear narratives, summaries, and actionable insights
- People management experience and ability to build and develop a high-performing collaborative team
- Experience supporting high-traffic, mission-critical consumer-facing platforms with reliability expectations, including availability, performance, resiliency, and incident management
- Strong executive presence and written and verbal communication skills, including data-informed decision-making and trade-off analysis
- Prior experience working in a highly matrixed, complex organization
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
