Product Manager - Target Enterprise Services

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Bangalore, Bengaluru, Karnataka, IND
In-Office
eCommerce • Other • Retail
The Role

About us
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Team overview

The Target Enterprise Services (TES) organization is close to the action: through guest and team member communication channels, financial products and services and financial operations.  From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.
 

Product Teams at Target Corporation are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology and design work.

TES has many important challenges to be met by our Product Teams.  These teams develop and maintain various applications used across Service Center and Enterprise teams, including the Axiom platform that brought the experience of Target.com to Service Centers, allowing co-browse, checkout, and post-order service in a user-friendly application, as well as a modernized Telephony platform to ensure agents are able to connect and support guest needs.

Role overview

As a Product Manager, you will work in the product model and will collaborate with your product team and key stakeholders to develop a plan and business objectives (OKRs) for your respective product. You will need to build a strong knowledge of your product through product discovery to collect customer feedback and work to collect other relevant data points that explain the value and help you prioritize the direction and desired outcomes for your product. You will work in unison with engineers, UX designers, data scientists and business partners to deliver a product.

You will be the “voice of the product” with your product team and stakeholders to ensure that their needs are met, and you will be responsible to maintain and refine the product backlog (create user stories & acceptance criteria) while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

  • Four-year degree or equivalent experience

  • 4+ years of Product Management experience or retail domain experience

  • Flexibility in adapting work hours in order to connect with stakeholders and partners based out of Minneapolis

  • Strong communication skills

  • At least two years of hands-on product-development/product-management-oriented experience in building, managing and supporting a body of work with cross functional partners

  • Ability to lead and influence a team while fostering relationships across multiple enterprise-wide teams

  • Strategic mindset and bias for action with strong ability for strategic planning and driving business outcomes

  • Experience with technology and ability to facilitate communication between business and technology teams

  • Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)

  • Proven ability to lead a body of work with cross functional partners

  • Ability to create and drive product strategy

  • Committed to creating equitable experiences, facilitating diversity of thought and creating a culture of inclusivity, care, learning & respect

Useful Links:

  • Life at Target: https://india.target.com/

  • Benefits: https://india.target.com/life-at-target/workplace/benefits

  • Culture: https://india.target.com/life-at-target/belonging

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The Company
HQ: Minneapolis, MN
172,344 Employees

What We Do

Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

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