What You’ll Do
- Translate reality into product requirements: Solve real-world supply chain operations problems by leading the design of AI-powered tools.
- Champion usability and adoption: Bring the operator’s perspective into every stage of the product lifecycle — from concept reviews to release testing.
- Collaborate cross-functionally: Partner closely with engineering, design, and data science to ensure our solutions balance technical feasibility with operational practicality.
- Validate and iterate: Use your industry expertise to stress-test prototypes, identify edge cases, and refine features for real-world impact.
- Inform the roadmap: Distill learnings from customer engagements into actionable insights that shape near-term priorities and long-term strategy.
- Maintain product integrity: Raise concerns early when proposed features don’t align with customer needs, ensuring we invest our time wisely.
- Measure impact: Define and track success metrics that reflect business outcomes in real dollars.
- Elevate the operator’s voice: Lead internal briefings and design sessions that ensure the voice of the user stays at the center of every product decision.
Who you are
- You’ve run or supported complex supply chains through digital transformations — and understand the realities of enterprise systems (ERP, WMS, TMS, OMS, etc.).
- You bring strong product instincts and can balance user empathy, technical depth, and business judgment.
- You’ve likely been in rooms where tech overpromised and underdelivered — and you bring a healthy skepticism that helps us build trustworthy products.
- You know how to build credibility with operators, translating between their language and that of software teams.
- You think in systems and workflows, not just features — connecting the dots across people, processes, and data.
- You’re motivated by impact, not just output — and measure success by what customers actually adopt and rely on.
Top Skills
What We Do
About Auger Auger is a pioneering venture to build the world's first true end-to-end supply chain operating system. Founded and led by Dave Clark, former CEO of the Amazon Consumer Business and backed by an initial $100M from Oak HC/FT, Auger is building a future where global supply chains operate with the simplicity of today’s most intuitive consumer technologies. Revolutionizing global supply chains with an AI-powered OS unifying data for seamless, real-time insights, and powerful automation. Our Solution Auger is creating a new solution for companies seeking better options. Auger’s core strength lies in its deep AI-powered automation, paired with a consumer-grade user experience. This combination allows operators to handle complex tasks through simple, familiar tools. Need real-time inventory insights for next week’s shipment? Just ask. Actionable data appears instantly, enabling swift decisions—no complex queries or training required. Why We’re Different Traditional supply chain management is fragmented, relying on incompatible systems and inefficient workarounds. Many companies are stuck with “Franken-software”—patched-together solutions that fail to communicate effectively. Auger is different. We integrate deeply with existing systems, use AI to automate routine processes, and deliver a cohesive user experience that feels intuitive and natural, letting your team focus on what matters: driving growth, innovation, and sustainability. A Human-Centered Approach Broken supply chains don’t just impact businesses—they affect people. Delays mean products don’t reach shelves, miscommunications lead to overtime and burnout, and inefficiencies drive up costs and contribute to a growing carbon footprint. We believe supply chain problems are human problems, and we’re here to solve them. At Auger, we’re on a mission to make global supply chains more efficient, more sustainable, and ultimately, better for everyone.
