We’re Doctify
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.
About The Role
We are currently hiring for a Product Manager with a strong background in social product and user experience to join our team here at Doctify. You will play a key role in shaping the future of healthcare review experiences. Working cross-functionally, you will guide the development and optimisation of Doctify’s products to meet user needs while aligning with our mission to build trust and transparency in healthcare.
This role requires a blend of strategic vision, technical knowledge, and user empathy to create a seamless, user-centred experience for both patients and healthcare providers with a focus on our new social and networking products.
You’ll Be Responsible For
- Product Strategy & Roadmap: Defining and managing the product roadmap, aligning with Doctify’s goals for growth, user engagement, and service improvement.
- User Research & Insights: Leading efforts in gathering and analysing feedback from patients and healthcare providers to identify opportunities for new features, improved usability, and overall experience enhancement.
- Cross-functional Collaboration: Working closely with engineering, design, marketing, and sales teams to execute product initiatives effectively, ensuring each release delivers meaningful value.
- Metrics & Performance Tracking: Defining key performance indicators (KPIs) for product success, monitoring product performance, and using insights to guide future enhancements.
- Market Research: Staying informed on industry trends, competitor activities, and user behaviours to continuously refine Doctify’s offerings and maintain a competitive edge.
- Stakeholder Management: Communicating project updates, product progress, and user insights with stakeholders at all levels, ensuring alignment and support.
About You
You will have:
- 5+ years’ experience in product management, preferably within HealthTech, SaaS, or consumer platforms.
- A strong understanding of best practice in UX/UI patterns for user journeys on both desktop and mobile platforms.
- Strong analytical skills with a data-driven approach to decision-making, excellent communication and presentation abilities, and proficiency in product management tools.
- A Bachelor’s degree in business, computer science, or a related field (or equivalent experience).
- A Passion for healthcare and technology, customer-centric mindset, and the ability to thrive in a fast-paced environment with evolving priorities.
- Experience in social networking types of systems.
At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.
🌴 Time Off, Flexibility & Balance
- 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
- 2 weeks of remote work annually (within 3-hour time zone of HQ)
- Hybrid working model
- Enhanced Parental Leave
- 2 weeks Peternity Leave to welcome your newest furry family member
⭐ Setting You Up for Success
- Competitive, benchmarked compensation
- 3-month immersive onboarding experience
- Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
- Clear internal mobility pathways to accelerate your career
💙 The Uniquely Doctify Experience
- Daily team huddles to connect, share wins and spark ideas
- Regional Lunch Clubs & team socials powered by our Fun Police
- Quarterly Doctifier nominated Impact Awards
- Employee referral bonus: £700 (or local equivalent) per hire
🌍 Our Commitment to DEIB
Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
We want to ensure that everyone has a fair and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [email protected].
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What We Do
Doctify is a high-growth HealthTech company revolutionising the global healthcare market. Having expanded into 6 markets with an ambitious growth plan over the coming year. Doctify has developed a first-of-its-kind healthcare-specific patient feedback and review product allowing healthcare professionals to drive improvements in patient care on a daily basis. Our SaaS product allows healthcare providers to collect and digitize patient feedback and publish it through multiple channels (both externally and internally). Underpinning it is a SaaS platform that provides insights and analytics into the care they provide. It means for the first time patients can read real-time verified feedback for a hospital, clinic, or doctor for a specific condition or procedure. The company was founded by two orthopaedic surgeons in 2015 with the goal of providing more trust and transparency in healthcare. It quickly grew from an idea to a revenue-generating business in less than a year and continues to thrive. Backed by industry-leading European funds Amadeus capital, Keen ventures as well as backers such Sir John Hegarty (the founder of Saatchi and Saatchi) and Tom Teichmann (backer of Lastminute.com, Not on the highstreet, Made.com, Simba Sleep). Since then we have added over 25,000 doctors, hospitals, and clinics across 4 international markets, doubled our team across 6 countries and have won numerous awards along the way in recognition of our commitment to bringing greater levels of trust and transparency to the doctor-patient relationship. Most recently recognised as the 2021 Vitality Supplier of the Year.
