Product Manager, Retrieval Operations

Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

The role

We’re looking for an experienced product manager with a preference toward building and transforming enterprise software and internal tools.You’re one to get excited when you see a challenge, you love trying new things, and learning about and improving your craft of product discovery and delivery is a constant interest. 

As the product manager for our Retrievals Operations product, your goal is to ensure that our internal users and external users’ needs are well-served by our core product for our payer clients by empowering our manual retrieval operations team. At its heart, this work is about ensuring the secure and compliant exchange of health information across thousands of provider groups (health systems, clinics, MSOs, etc), and doing so in an efficient, accurate and seamless way for our payer clients. This pod is central to orchestrating the interplay of digital and manual workflows at the core of healthcare information exchange.

We’re looking for a technically-minded product manager who can work collaboratively with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that achieves operational and financial efficiency goals. You will also think through longer-term product strategy and how components of our extensive product can be leveraged for other uses as well as scale with our growth. An interest in or understanding of data flows, operational workflows, process transformation, data regulations, and data technology in healthcare is necessary.

You might not like this role if

Like with any role, this one isn’t for everyone. We want to outline why you might dislike the role, though for the right candidate we anticipate that these are reasons you are interested in the role. 

• If you dislike operating within a highly regulated segment where product insights can be found in the pages of dry regulatory text
• You prefer to not work on products which require the utmost attention paid to security and compliance
• You prefer consumer technology to enterprise infrastructure
• You are not excited about operational transformation driven by product and process improvements

Your first 30 days will include

• Learning all about the core business of information exchange / release of information in healthcare
• Defining the charter of this pod with product, engineering, and operations stakeholders
• Collaborating with product, engineering, and operations stakeholders to define this pod’s Q4 roadmap
• Shipping several key improvements that’ll positively impact tens of millions of patients’ lives
• Working out with your engineering team how you’d like to work

What you bring to the table

• 3-5 years of product management experience in tech-forward companies
• 1-3 years of experience managing a small team 
• ​​Able to structure problems, develop clear problem statements and hypothesis, and prioritize work using business understanding and data
• Strong stakeholder management and communication skills; consistently keep teams updated on product strategy and progress
• Experience collaborating with Engineering, Design and Operations stakeholders to build platform products and internal tools 
• Experience, or demonstrated interest, in the healthcare provider / payer / services industry
• Experience coming up to speed in a regulated industry, inexplicable desire to read and grapple with regulations
• Kindness, smartness, and the ability to Get Things Done

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $145,000-170,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

This job is not eligible for employment sponsorship.