Product Manager - (REMOTE -USA)

WHAT YOU'LL BRING:

• Required:
• Bachelor's degree in a technical, business, or design-related field.
• 3-5 years of experience in product management, preferably within a fast-paced or scaling environment.
• Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration).
• Ability to engage effectively with engineering teams on technical trade-offs and complexity.
• Strong passion for understanding and solving customer problems, with experience in user research and analysis. Proficiency in defining product metrics, analyzing data, and using insights to inform decisions.
• Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences.
• Preferred:
• Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools.
• Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable.
• Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable.
• Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards).
• Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude).
• Background in ticketing, live events, e-commerce, or marketplace platforms preferred.
• Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation.

WHAT YOU'LL DO:

• KEY RESPONSIBILITIES:
• Product Feature Ownership: Own the definition, prioritization, and execution for features within the marketing technology and payments product areas.
• Requirements and User Stories: Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs.
• Market and Customer Insights: Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement.
• Development Collaboration: Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification.
• UX/Design Partnership: Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience.
• Go-To-Market Support: Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials.
• Performance Analysis: Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch.
• Compliance Awareness: Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM).
• Stakeholder Communication: Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines.
• Other Duties: Perform other duties, as assigned.

WHAT YOU'LL GET:

• Exempt, Base salary of $100,000 per year.
• Remote work environment
• Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options
• 401(k) retirement plan 
• Flexible Paid Time Off 
• Opportunities for professional growth and development within an innovative and forward-thinking organization