Product Manager (Remote, select US states)

We are looking for an experienced Product Manager to lead a team in developing solutions for our federal clients.

The ideal candidate will have 4+ years of experience in digital product management in a cross-functional, agile environment. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with a wide variety of stakeholders in a complex organization. The role requires a candidate who has excellent communication, leadership, and technical product skills. This is a customer-facing role, working to translate the needs of users and the business into digital product features.

Coforma Product Managers are both leaders and individual contributors. As leaders, they are team champions, decision-makers, and coaches. They are the primary point of contact for business stakeholders and are responsible for driving a shared vision both within the team and across partners. As an individual contributor, Coforma Product Managers are responsible for analyzing, defining, documenting, prioritizing, testing, and iterating on functional requirements. They collaborate with partners in research, design, engineering, project management, and account management to deliver iterative value to both the user and the business.

Being a Product Manager in the public sector is both challenging and rewarding. Success in this field is measured by the product's impact on the public good rather than profitability. Product Managers must balance the technical aspects of development with stakeholder engagement and assess the impact on public service delivery. Their role is essential in bridging the gap between policy and technology to create digital services that truly benefit citizens. Understanding stakeholder perspectives and working with government Product Owners to drive service adoption is crucial.

If you’re passionate about improving lives through digital products and services, Coforma is a great company for you.

$117,420 to $143,170 Annual Salary + Benefits + Growth Potential

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $117,420 — Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $130,810 — Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

Tier 3: $143,170 — Highly experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

This is a US-based remote position open to applicants in the states listed below. Some travel will be required.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

∙ Arizona

∙ California

∙ District of Columbia

∙ Florida

∙ Georgia

∙ Idaho

∙ Illinois

∙ Maine

∙ Maryland

∙ Massachusetts

∙ Montana

∙ Nevada

∙ New Jersey

∙ New York

∙ North Carolina

∙ Oregon

∙ South Carolina

∙ Tennessee

∙ Texas

∙ Virginia

∙ Washington

∙ Wisconsin

What You'll Do (Responsibilities)

• Develop and execute a product roadmap: Contribute to and maintain a product roadmap that prioritizes the most important customer-centric capabilities, with clear communication to stakeholders on progress and release schedule.
• Maintain product backlog: Work with cross-functional teams to define the technical requirements for the product, including creating user stories, acceptance criteria, wireframes, and prototypes, as well as collaborating with engineers to ensure technical feasibility. Prioritize the backlog based on product strategy and inputs from both internal and external stakeholders.
• Collaborate with designers: Work with designers to turn feature requests and product requirements into wireframes, workflows, and designs. Conduct design reviews with engineers and functional stakeholders and ensure diverse technical and functional feedback is incorporated into the designs prior to ticketing work.
• Collaborate with engineering and design teams: Define technical specifications and user experience, and ensure the highest operational excellence for your product, including availability, security, scale, and performance.
• Collaborate with stakeholders: Work in cross-functional teams, including engineering, design, project management, and account management to ensure successful product launches and alignment with business objectives.
• Manage the development process: Drive the design and development of new features and enhancements, and oversee the product development process to ensure the product is developed to specification and delivered on time. This may include managing agile development sprints, tracking progress, and communicating with stakeholders about status updates.
• Track product performance: Track key product metrics to evaluate the product's performance and make data-driven decisions about future development.
• Foster an inclusive environment: Ensure team members are empowered to do their best work and demonstrate a strong sense of ownership and belonging.

Who You Are (Requirements)

• A minimum of 4 years of experience in a Product Management role (ideally in the public sector, professional services, or similar highly-regulated industry)
• Knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed
• Experience developing product requirement documents, product roadmaps, and associated artifacts, working with cross-functional teams and driving product development from concept to launch
• Experience performing research, developing a deep understanding of the customer, working with and eliciting information from diverse groups of stakeholders, and developing clear technical, actionable requirements
• Ability to effectively articulate a product vision and strategy and foster a deep understanding of customer needs to ensure products deliver measurable business impact and customer satisfaction
• Full-time resident of the contiguous United States (must be legally authorized to work in the United States now and in the future without sponsorship)
• Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our clients' work

Preferred Qualifications and Experience

• Prior experience in a client-facing consulting or contracting role (preferably at a federal government contracting agency)
• Experience in a rapidly growing small company or startup environment
• Knowledge of/familiarity with accessibility requirements
• 2+ years of experience working on a remote, distributed team

Other

• Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday.
• Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information, given the nature of our work, even when on vacation.
• Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it.
• Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions.

We Don't Care About

• Whether or not you have a degree of any kind
• Whether your educational major, if you had one, is related to this role
• Whether or not you have GitHub contributions
• Whether or not you have worked at a well-recognized company
• Whether you’re sure that you check every single box perfectly

We Do Care About

• Your passions, professional or otherwise
• Your well-informed opinions about design, technology, teams, and process
• You

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We're Coforma

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply for jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. We’re building a culture that’s authentic, inclusive, and diverse. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

About Us

We use creativity to get results for clients and the communities they serve.

We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Benefits

In addition to the many perks that come with our remote-first company and culture, we offer numerous benefits to eligible employees. Some of those include:

• Unlimited paid time off along with paid holidays

• Medical, dental, and vision coverage

• A 401(k) plan with an employer match

• Internet, phone, and home office stipends

• A professional development fund along with numerous growth opportunities

You can learn more on our website at https://coforma.io/careers.

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.

We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation. To request a reasonable accommodation for the application or interview process, please email [email protected].

About Public Trust and Other Background Investigations

Due to the nature of our client and project work, most roles may require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).