WHO WE ARE
Our mission is to build enterprise software and products that empower people to make mortgage lending simpler and more accessible.
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Somehow, in the mix of paperwork, points, and process, the humanity and emotion of the largest financing decision of a person’s life had been lost. After spending a year with over 1,000 mortgage professionals, the founding team realized we needed to focus on making the people who make a difference shine.
Today, we employ a world-class team of software experts and mortgage professionals committed to doing just that. Our digital mortgage platform powers hundreds of lending institutions nationwide—from independent mortgage banks and credit unions to brokers and community banks—helping them deliver better borrower experiences and stronger business outcomes.
We are a committed team doing honest work that matters in the real world—one lender, one borrower, one homeowner at a time.
WHO YOU ARE
You’re a product manager with a strong track record of delivering impactful solutions in mortgage technology. You have led products through the full lifecycle, from discovery and definition to development, launch, and iteration. You are deeply user-focused and committed to building experiences that are intuitive, efficient, and delightful. You communicate clearly and write crisp product specifications and documentation that align teams around the problem and the solution. You move quickly and make sound tradeoffs. You know when a solution is ready to test and when it is ready to scale, and you are confident in your judgment. You’re a great teammate and collaborator that people enjoy working with. You build cross-functional relationships across Product, Engineering, Customer Experience, and Go-to-Market teams, earning trust through clarity and execution.
You will serve as the primary Product Manager for Maxwell’s mortgage Point of Sale application, our core SaaS platform used by lenders and borrowers.
You will be responsible for:
- The borrower experience, from application, verification, through closing signatures
- The lending team experience, supporting loan officers and processors throughout their qualification workflows
- The real estate agent experience, enabling lead generation and referral partnerships with lenders
- API integrations and relationships with third-party mortgage service providers
- Close collaboration with Engineering to define requirements and deliver high-quality solutions
- Partnership with Marketing, Customer Success, and Sales to support product enablement and gather customer feedback
- Ensuring product designs and workflows align with mortgage compliance requirements
- Backlog prioritization, including evaluating, sequencing, and delivering features
- Deliver strong shipping velocity, while maintaining reliability on the user experiences that matter
Must Haves
- 5+ years of B2B SaaS Product Management with a track record of shipping impactful products
- 3+ years in mortgage technology (POS, LOS, P&PE, etc.) with strong understanding of Loan Officer, Processor, and Mortgage Ops workflows
- Excellent written and verbal communication; can produce clear product docs and present to stakeholders
- Data-driven approach to analysis and decision making for prioritization and feature scoping
- Experience managing third-party integrations via APIs
- SQL + product analytics tools (Pendo, PostHog, etc.)
- Ability to read API docs and run basic API testing using tools like Postman, Claude, etc.
- Ability to do early-stage design using tools (Figma, Balsamiq)
- Experience with offshore dev teams
- Native Mobile app development experience
- Demonstrated delivery of AI/automation to improve product outcomes
Salary Band:
$90,000 – $150,000 (depending on experience and location)
Skills Required
- 5-8+ years of experience in enterprise SaaS implementation, technical customer success, or mortgage technology onboarding
- Strong understanding of mortgage workflows and systems such as ICE/Encompass, MeridianLink
- Proven experience leading complex platform migrations and driving adoption
- Expertise in project management for large-scale implementations
- Experience creating scalable documentation and implementation frameworks
- Ability to analyze data and leverage business intelligence tools
- Experience supporting or implementing AI-driven support tools
- Strong communication skills to engage technical and non-technical stakeholders
What We Do
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lending teams alike. We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgage by helping lenders work more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower. We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment. Intrigued? Check out our Careers page!
Why Work With Us
At Maxwell, we live by our values. More than just statements on posters, our values are incorporated in everything we do. From our #gratitudes channel on Slack to our product principles focused on the user experience. Whether it's our unilateral approach to conversations or fun, virtual events, we foster collaboration and belonging in all we do.
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