Product Manager - Pharmacy/Telehealth

Posted 21 Days Ago
New York, NY
In-Office
Mid level
Healthtech • Information Technology • Pharmaceutical
The Pharmacy Commerce Standard
The Role
The Product Manager will oversee the software development lifecycle for pharmacy and telehealth workflows, ensuring effective integration, regulatory adherence, and user satisfaction through collaboration with various teams.
Summary Generated by Built In

About Tabz
Tabz (Formerly known as HealNow) is a distributive, fast-growing technology company revolutionizing how pharmacies manage payments, onboarding payments, and deliver clinical care. Powered by an innovative team of technologists and pharmaceutical veterans, Tabz's platform streamlines pharmacy payments, data integrations, and patient engagement for hundreds of leading partners, including Fortune 500 companies. Our mission is to make the pharmacy industry more efficient, convenient, and accessible for all patients and pharmacy staff members.

Rooted in a culture of relentless innovation and agility, Tabz is growing rapidly and continuously reimagining the boundaries of patient experience, clinical product workflows and a modern checkout experience. We embrace challenges, move with urgency, and proactively build distributive solutions that set new standards for the pharmacy and fintech sectors. As an early stage company, we offer extraordinary opportunities to shape industry-defining products, create impact, and work alongside passionate founders and colleagues dedicated to positive change.

If you are driven by innovation, thrive in fast-paced environments, and are inspired by the chance to transform healthcare at scale, Tabz is the place to make your mark.

New York City or Remote

About the Role

We are seeking a Product Manager – Digital Pharmacy/TeleHealth to own the complete software development lifecycle of our pharmacy/telehealth workflow, clinical services and API strategy. This role focuses on delivering the best experience for all of our pharmacy and telehealth customers. From connecting HealNow to key pharmacy management systems and third party vendors to creating new features and products that deliver a seamless experience for our customers and their patients.

This person will work cross-functionally with engineering, compliance, customer success, and external partners to design, deliver, and scale experiences that power core HealNow workflows. The ideal candidate thrives at the intersection of healthcare, technology, and payments, and is motivated to build products that make healthcare simpler for patients and more efficient for pharmacies.

Responsibilities

  • Own the product roadmap for healthcare integrations and interfaces, aligning with company strategy and pharmacy partner needs

  • Translate regulatory, technical, and business requirements into functional pharmacy workflows

  • Collaborate closely with engineering to scope, prioritize, and deliver APIs, data pipelines, and interface improvements

  • Partner with compliance to ensure integrations adhere to HIPAA, HITECH, TCPA, and other industry standards

  • Collaborate with engineering and design teams to define requirements, develop user stories, and deliver features that align with patient and pharmacy needs.

  • Guide implementation and post-launch evaluation of new clinical/pharmacy features and functionality, including performance metrics and usability feedback loops.

  • Contribute to internal documentation, cross-functional enablement, and customer facing guides and FAQs.

  • Work with customer success and partner teams to understand pharmacy workflows, gather requirements, and validate solutions in market

  • Define success metrics for integrations and continuously improve based on feedback, usage data, and system performance

  • Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions

  • Proficient in A/B testing, experimentation design, and related methodologies

  • Prior experience driving user adoption and engagement in a high-traffic consumer and/or B2B product environment

  • Prior experience in a digital pharmacy or telehealth setting is a plus

  • Serve as the internal and external subject matter expert for integration capabilities and limitations

Qualifications/Skills

  • 3+ years of product management, technical product ownership, or similar experience in healthcare, health IT, or fintech

  • Strong understanding of pharmacy and/or telehealth workflows

  • Experience scoping and managing APIs, data interfaces, or system integrations at scale

  • Demonstrated ability to collaborate with engineering and external partners to deliver technical solutions

  • Familiarity with compliance frameworks such as HIPAA, HITECH, and TCPA

  • Excellent communication, organizational, and problem-solving skills

  • Entrepreneurial mindset with ability to thrive in a fast-paced, Series A startup environment

What We Offer

  • Salary band and bonus or commission (if applicable) are competitive

  • Comprehensive packages, including healthcare, dental, and vision coverage

  • 401(k)

  • Opportunities for career growth and development in an innovative and expanded opportunity

  • Collaborative and dynamic work environment

Pay range represents the anticipated high and low end of pay range for this position and may change in the future. The pay range is based on a range of factors, including but not limited to work experience, location and performance.

Tabz is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.

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The Company
HQ: New York, NY
40 Employees
Year Founded: 2022

What We Do

Tabz is The Pharmacy Commerce Standard.
Hundreds of thousands of scripts run through HealNow each month, from independents to enterprise hubs. We power payments, messaging, refills, and revenue, all fully integrated and built specifically for pharmacy.

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