Product Manager, Consumer Growth

Reposted 2 Days Ago
2 Locations
In-Office
150K-175K Annually
Mid level
Payments • Financial Services
The Role
As Product Manager, you'll lead the strategy and execution of expanding Forage's payments platform, focusing on HSA/FSA products. Responsibilities include collaborating with teams, scaling product distribution, and enhancing product quality based on analytics and stakeholder feedback.
Summary Generated by Built In
About Us:

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.​

Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference.​

We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. Watch our story and see why we do what we do.

What we are looking for:

An action-oriented Product Manager to lead Forage’s consumer business, focused on creating seamless, accessible, and engaging experiences for people who use our platform to access essential benefits and grocery savings opportunities.

You’ll own the roadmap for our consumer-facing product, helping app users discover the app, build habits that leverage the app to save them time and money, and help us improve the app and share it with others who might find it valuable. You’ll have the opportunity to help the 42 million Americans who receive EBT SNAP more easily understand and use their benefits, providing users who are often burdened with unreliable and unintuitive services with state of the art technology.

You’ll collaborate closely with counterparts in engineering, design and analytics to deliver compelling features while partnering with GTM teams to drive adoption and engagement. As our consumer product leader, you’ll have the opportunity to set the direction for a product that directly impacts financial inclusion and access.

Qualifications:
  • 3+ years of experience as a Product Manager, ideally with impact you can point to from working on consumer apps, marketplaces, or end-user-facing platforms.
  • Proven ability to ship impactful features that improved acquisition and retention. You can cite user insights and data points that speak to the impact you’ve driven.
  • Experience leading product discovery and experimentation. You know how to validate hypotheses quickly and how to get creative to scale what works.
  • Strong communication and storytelling skills; you can translate complex ideas into simple, digestible concepts for internal audiences as well as consumers.
  • Motivated by the opportunity to advance food access and financial inclusion and aligned with Forage’s values, especially Mission-First and Act Like an Owner.
Key Responsibilities:
  • Shape our consumer strategy and roadmap — Define, prioritize, launch, and improve features that make Forage’s consumer products simple, intuitive, and delightful to use.
  • Understand our users and opportunities — Conduct user research, analyze product analytics, and synthesize qualitative and quantitative evidence to continuously learn from our users and steer our efforts towards the biggest opportunities to save them time and money.
  • Drive growth and engagement — Partner with marketing, design, analytics, and finance to optimize user acquisition and retention, helping us make the consumer program financially successful.
  • Collaborate cross-functionally — Work closely with engineering, design, legal, and security to deliver growth while preserving reliability, trust, and compliance. Build strategic relationships with external partners to advance our priorities.
  • Measure what matters — Rally the team around ambitious, measurable, and focused success metrics and use them to evaluate product performance and to inform prioritization.
Our Offer:

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

  • Compensation $150-$175k USD base + equity + benefits
  • Meaningful work that makes a positive impact on our society.
  • 100% of Medical, Dental and Vision premium coverage for yourself and dependents. 
  • Enjoy regular team lunches at our San Francisco and New York offices, fostering collaboration and connection over great food.
  • A fun and caring environment that prioritizes transparency, growth, and ownership.
  • A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage.com directly to get an update on your candidacy. Max, our AI recruiter, may reach out with follow-up questions.  

Please note: We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage. 

Please note: Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

Top Skills

Gtm Strategies
Payment Systems
Product Analytics
Regulatory Compliance
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The Company
HQ: San Francisco, CA
52 Employees
Year Founded: 2020

What We Do

Forage is a mission-driven payments company helping merchants accept government benefits through a single, unified API. Today, over 42 million Americans receive government assistance, such as SNAP (Supplemental Nutrition Assistance Program), to buy groceries. Starting with enabling EBT SNAP and EBT Cash, Forage builds the financial infrastructure empowering merchants to serve the underserved.

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