Product Manager - Payments and Insurance

Internal Use only - Grade E

We’re the team behind digital retailer Very. 

Our purpose, helping families get more out of life, powers everything we do. 

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. 

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ 

Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It’s a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation—delivering fair outcomes and great experiences for millions of customers

The Product Manager for Payments & Insurance is responsible the product roadmap for payments and insurance capabilities. Working within an agile environment, the role translates business objectives, regulatory requirements, and customer needs into well-prioritised product outcomes. 

The Product Manager collaborates closely with engineering, delivery, design, operations, compliance, and commercial stakeholders to deliver secure, scalable, and customer-centric payment and insurance solutions.

Product Strategy & Roadmap

Responsible for the Payments & Insurance product roadmap, aligned with overall product strategy and business goals
Contribute to product vision and strategic planning in partnership with the Lead Product Manager
Identify opportunities to improve conversion, reliability, compliance, and customer experience across payments and insurance journeys
Balance new feature development, technical improvements, regulatory changes, and operational enhancements
 

Agile Delivery & Execution
Act as Product Owner for the Payments & Insurance domain within agile delivery teams
Define, refine, and prioritise the product backlog (epics, features, user stories, acceptance criteria) 
Lead sprint planning, backlog refinement, and sprint reviews for your product area
Make day-to-day prioritisation decisions to maximise value delivery
 

Stakeholder Collaboration
Work closely with engineering, delivery, UX/UI, data, legal, compliance, finance, and operations teams
Engage with external partners and vendors (e.g. payment service providers, insurers) where required
Clearly communicate roadmap progress, trade-offs, risks, and outcomes to stakeholders
 

Customer & Market Insight
Use customer research, analytics, and feedback to inform product decisions
Monitor payments and insurance industry trends, competitor offerings, and emerging technologies
Ensure products meet customer needs while adhering to regulatory and compliance requirements
 

Governance, Risk & Compliance
Ensure all Payments & Insurance features meet legal, regulatory, and security standards
Partner with risk, compliance, and legal teams to manage regulatory change impacts
Support audits, incident reviews, and continuous improvement initiatives
 

Performance & Outcomes
Define and track success metrics (e.g. conversion, revenue, cost, reliability, fraud, claims performance)
Use data to evaluate product performance and drive continuous improvement
Report progress and insights to the Lead Product Manager & other senior stakeholders 

Essential
Experience as a Product Manager or Product Owner in an agile environment
Strong understanding of agile product development practices (Scrum, Kanban, or similar)
5+ years' Experience working with payments, financial services, insurance, or other regulated products
Proven ability to translate complex requirements into clear, actionable product backlogs
Strong stakeholder management and communication skills
Data-driven mindset with experience using analytics to inform decisions

Desirable
Experience with payment gateways, wallets, billing, and/or insurance lifecycle systems
Familiarity with financial services and payments/insurance regulation
Experience working with third-party vendors and APIs
Exposure to scaling products in high-availability or high-volume environments

• Flexible, hybrid working model
• Inclusive culture and environment, check out our Glassdoor reviews

• £1000 flexible benefits allowance to suit your needs
• 30 days holiday + bank holidays
• Udemy learning access
• Bonus potential (performance and business-related)
• Up to 25% discount on Very.co.uk

• Matched pension up to 6%
• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Diversity, inclusion and equal opportunities

We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via [email protected]. We’ll be happy to support you.

We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.