About the Product Team
You’ll join a lean, world-class Product Team. We’ve thought deeply about what winning product culture looks like in competitive markets being reshaped by AI. The team prizes founder-level commercial instinct, the bandwidth to cover broad areas, and extremely fast iteration aided by product-minded engineers and AI. We’re the team that invented Reverse ETL, pioneered the Composable architecture, landed AI Decisioning as a category, and most recently invented Agentic Marketing.
Why this role matters
This portfolio is the majority of Hightouch's revenue — and it deserves a single, dedicated owner. Audiences, traits, experiments, analytics, and orchestration are the surfaces our customers live in every day, but the unifying vision across them has so far been carried by founders and shared across the team. We're hiring this role to change that: one person accountable for the health, direction, and growth of our core.
What you’ll own
We're looking for a product leader for the core surface area of Hightouch: the interfaces marketers live in every day and the largest driver of our revenue. You'll own a broad portfolio spanning:
Audiences — the segmentation and targeting experience at the center of Hightouch
Charts & Dashboards — analytics surfaces for customers to uncover audience insights and monitor performance
Experiments — automation and measurement tools to run & monitor cross-channel experiments
Trait Building — no-code interfaces to build custom business logic and data attributes to power marketing campaigns
Orchestration — primitives for how campaigns and journeys are sequenced and coordinated globally across all of Hightouch
We need someone who can drive clarity, set prioritization, and bring a unifying vision across that entire portfolio.
What you’ll do
The role’s mandate spans multiple modes of product work: from 0-1 innovation to deepening established surfaces to scaling emerging areas. A significant part of the job will be deciding what to prioritize and what outcomes to achieve in which order to hit our company revenue goals. Some examples include:
Building 0→1 in global orchestration: defining the right audience, campaign and journey primitives for AI-native, Fortune 100-class marketing programs
Expanding audience targeting & syncing to better support advanced use cases like couponing and live auctions
Transforming our investment in charts, dashboards, and experimentation to better interface with Hightouch Agentic Marketing
This is a senior, hands-on role — think “product GM.” You'll be fully accountable for both product adoption and go-to-market success, leading across multiple Engineering and Design workstreams. You'll present frequently to customers, work directly with executives, and shape company strategy.
About You
Customer Obsession: You are a relentless customer champion. Your superpower is the ability to forge deep connections, intuitively anticipating needs before customers can even articulate them.
Technical Aptitude: More than just understanding technical concepts, you're a translator who turns complex engineering challenges into elegant, accessible solutions. You speak both engineer and business fluently.
Strong Communicator: You can drive clarity and distill complex ideas into compelling narratives that inspire teams and resonate with users, turning insights into action.
Hunger and Speed: Speed isn't just a preference for you—it's a way of life. You thrive in a high-energy environment where rapid iteration and bold moves are the default, not the exception.
Outcome Mindset: You're not a feature factory—you're a strategic mastermind who reverse-engineers success. Every decision you make is laser-focused on driving measurable business impact, turning product vision into tangible results.
Interview Process
Hiring Manager Interview [30m]: Chat with Hiring Manager about past experiences and interests to assess role and company fit.
Technical & UX Interview [90m]: Live conversation with a Product Manager covering the technical architecture and user experience of a potential feature inside Hightouch.
Case Study Interview: Part 1 [45m]: Presentation of the take-home case study (1st part), focusing on problem space discovery and GTM validation.
Case Study Interview: Part 2 [45m]: Presentation of the take-home case study (2nd part), focusing on solution mapping and MVP scope.
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation.
Skills Required
- Demonstrated customer obsession and ability to build deep customer relationships
- Technical aptitude and ability to translate complex engineering concepts into accessible product solutions
- Strong communication skills, including the ability to create compelling narratives and drive clarity
- Ability to work with speed and thrive in a high-energy, rapidly iterating environment
- Strategic, outcome-oriented product mindset focused on measurable business impact
- Ability to lead across multiple Engineering and Design workstreams
- Experience presenting to customers, working with executives, and shaping company strategy
What We Do
Hightouch provides a warehouse-native customer data and AI marketing platform for enterprise teams. It lets data teams retain control of their data, access, and infrastructure, while marketers and business users build audiences, launch campaigns, and personalize customer experiences. Its composable customer data platform brings together behavioral events, customer profiles, and integrations with marketing destinations to activate data and support data-driven campaigns.
