CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
At Root, we’ve reimagined car insurance to make it smarter, more equitable, and a better experience for all. Using technology in smartphones, we’re able to measure driving behavior to give our customers the prices they deserve.
As a Product Manager II, you will own a strategic area within our product, partnering with a team of engineers, data scientists, analysts, design, marketing, and your peers on the product team to deliver creative solutions that allow Root to grow profitably and offer a better customer experience to the widest range of customers possible.
The ideal candidate will have a strong alignment to our product vision, an analytical mindset, and experience working cross-functionally to identify opportunities and deliver solutions that unlock customer value. This role requires strong written and verbal communication skills and the ability to lead effectively across functions. This position reports to the director of product and requires regular interactions with the executive leadership including our founder and CEO.
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus and offices in other locations to give more flexibility and more choice about how we live and work.
Salary Range: $114,000- $136,000 (Bonus and LTI Eligible)
How You Will Make an Impact
● Advocate for customer needs throughout the product development process; if it doesn’t benefit them, it doesn’t benefit us.
● Collaborate with cross-functional teams—engineering, design, and business
stakeholders—to define and prioritize product features and enhancements for internal tools.
● Develop product roadmaps that align with organizational goals and market needs, focusing on solutions for user-driven configuration and management.
● Gather and analyze requirements from internal stakeholders, translating them into functional specifications and actionable user stories.
● Oversee policy forms and coverage management to ensure compliance with market requirements and maintain competitive positioning.
● Analyze industry trends, regulatory changes, and market dynamics to inform product decisions and prioritize features.
● Champion no-code configuration tools to empower stakeholders to manage workflows independently.
● Provide training and support to users, maximizing the effectiveness of internal systems.
● Lead a team of engineers through the full product lifecycle, from ideation and design to implementation, testing, and iteration.
● Maintain continuous discovery and evaluation of new ideas, insights, and feature candidates.
● Manage dependencies between product areas and devise creative strategies to bring products to market.
● Monitor the health of your product area using data and customer feedback.
What You Will Need to Succeed
● Bachelor’s degree in Business, Computer Science, or a related field; MBA preferred.
● 3-5 years of experience in product management, preferably within the insurance or financial services industry.
● Proven experience developing no-code configuration tools for internal business applications.
● Expertise in customer discovery, planning, and product development processes; deep understanding of customer-centric product practices.
● Proficient in SQL for analyzing data sets to build the business case for product opportunities.
● Eager to engage in primary research, listening to and learning from customers to inform product decisions.
● Strong judgment and the ability to prioritize projects, focusing the team on what matters most.
● A roll-up-your-sleeves work ethic and a "do-what-it-takes" attitude to efficiently execute and drive results in a fast-paced environment.
● High-caliber business writing, process mapping, and user storyboarding skills to communicate complex ideas clearly to diverse audiences.
● Exceptional leadership abilities; naturally collaborative and skilled at influencing without direct authority.
● Experience with AWS best practices preferred.
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
Top Skills
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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