Product Manager (Growth)

Company Description

Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!
Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery.
If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore!
We are over 550 professionals and currently looking for a Product Manager (Growth). 

Job Description

Gcore is in search of an experienced Product Manager to drive key business metrics and objectives for our self-sign-up customers. This position emphasizes the development of a flawless user experience (UX), user interface (UI), and onboarding process to facilitate a seamless user journey with minimal reliance on sales or support. The successful candidate will play a crucial role in enhancing conversion rates, ROI, revenue growth, and overall user satisfaction. Strong project management and planning skills are essential for the successful execution of product initiatives.

This role is crucial in ensuring Gcore's self-service customers experience a streamlined, user-friendly journey, while directly contributing to business growth, key product metrics, and effective project execution.

 Your Responsibilities:

• Own key product metrics such as self-sign-up conversion rates, customer retention, revenue growth, and ROI, ensuring the product meets both business and user expectations.
• Drive product strategy for automated customer journeys, optimizing user experience and streamlining the self-service process.
• Collaborate closely with marketing, design, product and engineering teams to ensure product improvements are aligned with business goals.
• Use data analysis to assess product performance, identify growth opportunities, and make data-driven decisions.
• Work with the UX/UI team to ensure a seamless, user-friendly self-service sign-up and onboarding experience.
• Apply strong project management skills to oversee product planning, timelines, and resource allocation, ensuring projects are executed on time and within scope.
• Continuously optimize the customer journey to maximize user satisfaction and business KPIs without requiring direct interaction with sales or support teams.
• Align product initiatives with broader strategic goals and ensure cross-functional collaboration between product, engineering, design, and marketing.

Key Metrics:

• Conversion Rates: From sign-up to active usage.
• ROI: Return on investment for self-service product enhancements.
• Revenue Growth: Increase in revenue from automated/self-service customer onboarding.
• User Experience: Ensure a seamless, engaging product experience that drives retention and satisfaction.

Qualifications

We expect you to have:

• Proven experience as a Product Manager, ideally in SaaS or cloud-based platforms with a focus on self-service customer journeys.
• Strong understanding of conversion optimization, user experience design, data analytics, and project management principles.
• Excellent communication and collaboration skills to work closely with cross-functional teams like marketing and design.
• A data-driven approach with a strong focus on achieving business results while improving user satisfaction.
• Strong planning and organizational skills to effectively manage projects, timelines and deliverables, ensuring successful delivery and strategic alignment.

Additional Information

What We Offer:

We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore:

• Competitive salary
• Flexible working hours
• Remote, hybrid, or office work options depending on your role
• Work from anywhere in the world for up to 45 days per year
• Private medical insurance for you and your family*
• 5 additional vacation days*
• Additional fully paid sick leave days*
• Allowance for significant life events and birthdays
• Language classes
• Modern office space with free snacks, drink and entertainment options*
• Team sports activities*

*Please be aware that this benefit may vary depending on your country.

About the Company
Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.
Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.