The Role
Product Manager responsible for evolving UKTV’s U streaming products across web, mobile, and connected TV. The role covers product discovery, customer and market research, roadmap development, prioritization, requirements, delivery, stakeholder alignment, and continuous improvement. The successful candidate will collaborate with design, engineering, marketing, content, commercial, operations, suppliers, and platform partners to improve user experience, engagement, and digital product performance.
Summary Generated by Built In
The Digital Team develops and evolves UKTV’s VoD and digital strategy covering U, digital products, pay platforms and partnerships. We are a growing group of multi-disciplined, talented individuals across several different units: Digital Content Curation, Digital Product, and Production and Development. We’re responsible for growing digital audiences, supporting transformative change across UKTV and contributing to UKTV’s long-term profitability.
We are focused on delivering functionality that provides key business and user value. In addition to delivering change on time and within budget, the team also support the business to define, prioritise and deliver key strategic technical, commercial and operational activities.
The Digital Products team has responsibility for the strategic road mapping, planning, rollout, and continuous improvement of UKTV’s VoD digital products (U), across a range of platforms including web, iOS, Android, and Connected TV devices. We also support key high value initiatives across the UKTV business, working closely with Ad sales, Commercial, Legal, Operations and Marketing functions.
Purpose of the role
As Product Manager, you'll play a key role in shaping and evolving U, helping us deliver brilliant experiences that connect audiences with the content they love. Working across web, mobile and connected TV platforms, you'll combine user insight, data and business objectives to identify opportunities, define product enhancements and support delivery.
As Product Manager, you'll play a key role in shaping and evolving U, helping us deliver brilliant experiences that connect audiences with the content they love. Working across web, mobile and connected TV platforms, you'll combine user insight, data and business objectives to identify opportunities, define product enhancements and support delivery.
You'll work closely with colleagues across Product, Technology & Operations, Digital Curation, Marketing and Distribution teams to improve the user experience, drive engagement and help deliver UKTV's digital ambitions.
What we would like you to bring to the role….key experience, knowledge, skills & personal qualities
Experience
- Experience delivering consumer-facing digital products in a fast-moving environment.
- Experience working as part of a cross-functional product team, bringing together business, technology and user needs.
- Experience identifying opportunities, shaping product solutions and taking ideas from concept through to delivery.
- Experience gathering and interpreting customer, business and market insight to support decision making.
- Experience working with stakeholders to build alignment, manage priorities and achieve shared goals.
- Experience of streaming, media or entertainment products is beneficial but not essential.
Knowledge
- Good understanding of modern product management practices and agile ways of working.
- Understanding of product discovery techniques and user-centred design principles.
- Knowledge of how customer insight, product performance data and business objectives can be used to inform priorities and product direction.
- Awareness of trends in digital products, streaming and consumer technology.
- Appreciation of technical concepts and an ability to work effectively with engineering teams.
Skills & personal qualities
- Passionate about building digital products that create genuine value for users.
- Curious and proactive, with a desire to understand how things work and how they can be improved.
- Able to balance strategic thinking with practical execution.
- Strong problem solver, comfortable breaking down complex challenges and identifying clear next steps.
- Collaborative and adaptable, able to build strong relationships and influence others.
- Comfortable working with ambiguity and evolving priorities.
- Strong communicator, able to engage technical and non-technical audiences alike.
- Takes ownership, shows initiative and is keen to make things better.
What you will get to work on….key outputs and responsibilities of the role
Discovery and solution development
- Investigate new opportunities, features and capabilities that could support UKTV's digital ambitions.
- Research customer needs, competitor products, industry trends and the wider market landscape.
- Work with stakeholders across the business to gather perspectives, understand objectives and build alignment.
- Develop and assess potential solutions, balancing user value, business impact and technical considerations.
- Facilitate discovery activities including workshops, idea generation and solution validation.
Shaping and delivering products
- Contribute to the evolution of the U product strategy and roadmap.
- Help prioritise opportunities and initiatives based on user, business and technical needs.
- Work with design, engineering and delivery teams to turn ideas into valuable product improvements.
- Create clear product briefs, requirements and user stories where appropriate.
- Monitor outcomes and use learnings to inform future decisions and priorities.
Collaboration and continuous improvement
- Build strong relationships with teams across Product, Technology, Content, Marketing, Commercial and Operations.
- Communicate priorities, opportunities and progress clearly to a range of audiences.
- Work with suppliers, partners and platform providers where required.
- Stay informed on industry developments, emerging technologies and changing audience behaviours.
- Contribute to a culture of learning, experimentation and continuous improvement.
Hybrid-Working
At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. You’ll agree with your manager the split of time you spend in the office or at home based on the role that you do, how often you come together as a team and your personal preference.
Diversity & Inclusion Commitment
At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind.
About
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands – U&Dave, U&DRAMA, U&W, U&YESTERDAY, U&GOLD, U&alibi and U&eden - span comedy, entertainment, natural history, factual and drama, and are delivered to UK viewers through free streaming service U, Sky, Virgin Media, NOW, Freeview and Freesat; and to Irish viewers through Sky, Virgin Media, Eir, Vodafone and NOW. Channel & content availability varies by platform. UKTV’s content is also available to UK viewers via dedicated FAST channels on Samsung TV Plus, Amazon Freevee, Pluto TV and Virgin Media. UKTV is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers. The broadcaster is part of BBC Studios, the UK's most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world's leading public service broadcaster, the BBC.
Skills Required
- Experience delivering consumer-facing digital products in a fast-moving environment
- Experience working within a cross-functional product team across business, technology, and user needs
- Experience identifying opportunities, shaping product solutions, and taking ideas through delivery
- Experience gathering and interpreting customer, business, and market insight
- Experience managing stakeholders, priorities, alignment, and shared goals
- Understanding of modern product management practices and agile ways of working
- Understanding of product discovery techniques and user-centred design principles
- Knowledge of using customer insight, product performance data, and business objectives to inform priorities
- Appreciation of technical concepts and ability to work effectively with engineering teams
- Experience with streaming, media, or entertainment products
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The Company
What We Do
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands – U&Dave, U&DRAMA, U&W, U&YESTERDAY, U&eden, U&GOLD, and U&alibi - span comedy, entertainment, natural history, factual and drama, and are delivered to UK viewers through free streaming service U, Sky, Virgin Media, NOW, Freeview, Freesat and Freely; and to Irish viewers through Sky, Virgin Media, Eir, Vodafone and NOW. Channel & content availability varies by platform. UKTV’s content is also available to UK viewers via dedicated FAST channels on Samsung TV Plus, Amazon Freevee, Pluto TV and Virgin Media. UKTV is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers. The broadcaster is part of BBC Studios, the UK's most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world's leading public service broadcaster, the BBC.
