Product Manager - Endpoint Technologies

Job Summary:

As a Product Manager, you will work collaboratively within a Scrum environment to define and deliver mission-critical B2B integration solutions between TradeCentric’s platform and its technology partners like Salesforce, Coupa, BigCommerce, and NetSuite, as well as technology bridges for a variety of systems and networks, for example Peppol. The ideal candidate will have previous SaaS experience in the domains of B2B, eCommerce, or Integration with strong customer empathy, ability to research customer pain points and brainstorm solutions, strong communication skills to communicate with engineers and business executives, as well as strong organizational, technical, and analytical skills. The solutions you guide and deliver with your team will directly contribute to customer success and help TradeCentric drive continued growth as the leader of B2B Connected Commerce.

Report to: Chief Product & Technology Officer

Work Location: This role is 100% remote. While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications. Don’t hesitate to apply if you’re excited about this opportunity and believe you’re a great fit!

-Charlottesville, Virginia

-Minneapolis, Minnesota

-Raleigh, North Carolina

-Chicago, Illinois

-Boston, Massachusetts

What You'll Do:

• Work with Product leadership and the Product Management team to plan roadmaps that align with our strategic objectives while leveraging feedback from customers and functional stakeholders, product performance and usage data, and competitive analysis
• Collaborate with Design and Engineering to translate product requirements into technical specifications, prioritize development tasks, and ensure timely delivery of features
• Collaborate with Marketing and other functions to develop go-to-market strategies, create compelling product messaging, and execute effective product launches
• Support the business as the SME for your area by delivering product updates, demos, training, assistance on sales and customer calls, and expertise during critical support issues
• Track key performance metrics (KPIs) to measure product success and identify areas for improvement
• Build and maintain effective relationships with customers and technical partners
• Support and participate in continuous improvement efforts within the Product team
• Other duties as assigned

Who You Are:

• Bachelor Degree in Business, Computer Science, or a related field is preferred
• If you are not already a Product Manager, you should have a minimum of 5 years of experience in implementation, customer success, support, engineering, or other customer-facing or technical positions related to B2B products and platforms
• If you are already a Product Manager, you would ideally have 2-3 years of experience in the B2B, eCommerce, or Integration domains
• Excellent project management and organization skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Analytical mindset, with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, communicate at an Executive level, as well as write User Stories
• A great teammate. Confident and passionate, yet humble and empathetic.
• Comfortable working within a Scrum environment
• Experience with application integration, systems integration, or business process orchestration
• Comfortable with the technical aspects of business applications including security, API, data and file formats and protocols
• Strong experience with two or more integration technologies and APIs for eCommerce and eProcurement platforms such as Salesforce, BigCommerce, Shopify, Adobe/Magento, Coupa, NetSuite, Ariba, and SAP is strongly preferred

About Us:

TradeCentric is a leading innovator at the crossroads of eCommerce and eProcurement, transforming how B2B buyers and suppliers connect, automate, and scale their operations. Recognized for our rapid growth, TradeCentric has earned a place on the INC. 5000 list of the fastest-growing private companies in America for the three consecutive years. Backed by private equity, we continue to expand our best-in-class B2B Connected Commerce solutions and technology platform to enable frictionless trade for thousands of businesses worldwide.

Our purpose-built solution integrates with every leading eCommerce and eProcurement/ERP system to help suppliers and buyers seamlessly automate and accelerate their mission-critical transactions. By eliminating the complexity of disconnected systems, TradeCentric drives efficiency, lowers costs, and powers growth for our partners.

Here is an overview of the TradeCentric Platform.

Company Benefits

At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met:

🩺 Health Benefits: Medical, Dental and Vision

💰 Health Savings Account (HSA) and Flexible Spending Account (FSA)

👨‍👩‍👧‍👦 Dependent Care FSA (DCFSA)

📈 401k with Company Match 

🕒 Flexible Time Off

🕒 Volunteer Time Off

👶 Paid Parental Leave

🛡️ Company paid Short Term Disability

🛡️ Company paid Life Insurance

TradeCentric is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.