Product Manager (Domains)

Job Description
Product Manager - Domains
Wilmington or Gaithersburg
Monday-Friday-8:00am-5:00pm EST
Hybrid Work Model
Role Overview:
The Product Manager is responsible for supporting the business development, client experience and sales revenues across both the existing CSC DBS customer base, as well as engaging in pre-sales activities connected to the sale of Domain Management services by the New Business Team.
Primary Accountabilities:

• Support delivering revenue growth within the CSC DBS customer base to help the DBC team exceed their financial targets (Cross Sell)
• Support delivering revenue growth within the existing Domains customer base to help the DBC team exceed their financial targets (Upsell)
• Support delivering revenue growth within the prospect base to help the BDM teams exceed their financial targets (New Business)
• Help develop the Domain Management knowledge, subject matter expertise, consultative sales skills and proficiency of the US sales team
• Help Product Management to monitor customer attrition and mitigate potential issues and cancellations to ensure a continual rise in renewal rates
• Help Domain team to develop, widen and grow existing client relationships and Domain accounts via structured planning and operation of Domain Management services;
• Act as a catalyst to ensure that the relevant Domain Management SME is leveraged in sales scenarios so that we increase the client & prospect interaction with our teams
• Understand, anticipate and act on industry trends and product/service enhancements to ensure team are positioned well to capitalize on any opportunities/threats
• Work with marketing and product management to ensure that the Domain Management team has a competitive advantage in regard to suitable Domain Management product's to sell to the Domains client base
• Work with Platform Engineering teams to build and improve applications that comprise the Domain name Management platform
• Regular reporting on activity and performance to the Global Commercial Director and CTO

Experience:

• Strong Presentation Skills
• Understanding across legal, technical and marketing topics with specific relation to the Domain Name Management Services
• Good sales operations experience
• An understanding of Consultative Sales Process and Strategic Account Planning
• Business development and negotiation capabilities
• Ability to identify strategic opportunities and help create a suitable pitch team
• Ability to coach, mentor and motivate individuals

Specific Requirements:

• Target driven
• Ambitious
• An exceptional communicator who exudes authority/confidence
• Excellent presentation skills
• Strategic thinking and planning
• An experienced and competent networker
• A proven negotiator and influencer
• Strong oral and written communication skills
• Close attention to detail
• Excellent time management skills

#LI- CS1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.