You enjoy shaping the future of developer productivity as a core leader—building a platform that makes engineers' lives better, driving value for the bank, and delivering experiences that developers love. Join our small, nimble team and make a meaningful impact by solving big problems for the business.
As a Product Manager on the Developer Platform team, you will be an integral part of the team that builds the platform that makes JPMorganChase a better place to work. We create a platform that lets developers, and the teams that work with developers, add value to the bank and do it as effectively as possible. Acting as the voice of the customer, you lead the end-to-end product life cycle: you guide successful launches, gather crucial feedback, and ensure top-tier experiences for developers and the teams that work with them.
Our vision is that everyone, technical and non-technical, has the right to an awesome experience with our developer platform. We deliver best-in-class solutions that are fit-for-purpose for the bank: we give non-developers easy access to the platform, and we provide developers with easy access to their tools within it.
Job Responsibilities
You will be the Product Manager of two of our products. Your responsibilities will be to:
- Own the roadmap and execution for two products within the Developer Platform portfolio (product details to be confirmed), aligning priorities to user needs and measurable business outcomes.
- Lead discovery and intake, translating customer problems into clear requirements, prioritized backlogs, and delivery plans (e.g., using Jira).
- Gather and synthesize feedback and product signals—both active (e.g., CSAT) and passive (e.g., Adobe Analytics)—to identify opportunities, prioritize work, and measure impact.
- Partner with engineering and cross-functional teams to deliver features end-to-end: concept, requirements, delivery, launch, adoption, and iteration.
- Review support tickets and user-reported issues to identify root causes and drive product improvements.
- Build stakeholder communications, user documentation, and training materials to drive adoption and successful rollouts.
- Drive integration of the Developer Platform into the broader JPMorganChase ecosystem through APIs and standardized integration interfaces.
- Apply AI tools to increase your productivity and enhance product capabilities where appropriate.
Required Qualifications, Capabilities, and Skills
- 5+ years of product management experience (or equivalent expertise) delivering customer-facing or platform products.
- Demonstrated ability to define product strategy, manage roadmaps, and prioritize effectively.
- Experience bringing together cross-functional teams and driving execution in an agile delivery model.
- Ability to influence stakeholders with diverse points of view and build coalitions.
- Strong written and verbal communication skills with a structured approach to problem-solving.
- Relevant experience working in a large company in a complex environment.
Preferred Qualifications, Capabilities, and Skills
- Strong developer empathy and understanding of developer workflows, using qualitative and quantitative evidence to uncover needs.
- Familiarity using AI as a PM to accelerate research, synthesis, writing, analysis, and decision-making.
- Comfort using product analytics and usage metrics (e.g., adoption, engagement) to prioritize and measure impact.
- Experience with developer platforms/tools (e.g., internal platforms, APIs, self-service portals, CI/CD, developer tooling).
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of product management experience delivering customer-facing or platform products
- Ability to define product strategy, manage roadmaps, and prioritize effectively
- Experience driving execution with cross-functional teams in an agile delivery model
- Ability to influence stakeholders and build coalitions
- Strong written and verbal communication with structured problem-solving
- Relevant experience working in a large company in a complex environment
- Developer empathy and understanding of developer workflows
- Familiarity using AI tools as a PM to accelerate research, synthesis, and decision-making
- Comfort using product analytics and usage metrics to prioritize and measure impact
- Experience with developer platforms/tools (internal platforms, APIs, self-service portals, CI/CD, developer tooling)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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