Soum is a fast-growing B2C marketplace based in Riyadh, connecting buyers and sellers of used electronics and used cars across Saudi Arabia through our website and mobile app. Everything we do is built on trust: buyers need confidence in what they are getting, and sellers need confidence they will be paid fairly and quickly. With the recent launch of our subscription model for electronics and cars, Soum is building the go-to recommerce platform in the Kingdom.
About the RoleEvery transaction on Soum generates valuable data: device conditions, car histories, prices, demand signals, and buyer behaviour. The Data & AI Product Manager turns that data into a competitive advantage. You will own the products that price used items accurately, detect fraud, automate inspection and grading, personalise discovery, and give every team at Soum a reliable source of truth.
This is not a role for someone who manages data products from a distance. You will understand data as deeply as a data engineer, comfortable writing SQL, reviewing data models and challenging pipeline designs, while bringing the commercial judgement to decide which problems are worth solving and the drive to get them into production.
Key Responsibilities
Define and own the Data & AI product roadmap, with every initiative tied to a clear commercial outcome such as GMV, margin, conversion, operating cost or fraud loss.
Lead pricing and valuation products for used electronics and cars, including instant quotes for sellers, price recommendations and dynamic pricing based on condition, demand, seasonality and market trends.
Identify, size and ship AI/ML use cases across the business, such as search ranking and recommendations, fraud and risk scoring, image-based condition grading, LLM-powered listing creation, and Arabic/English customer support automation.
Own the data platform as a product: work with data engineering on pipelines, data models, the warehouse and event tracking, with clear standards for data quality, lineage, documentation and access.
Stay hands-on with the data: write SQL, explore datasets, spec tracking schemas and data contracts, review data models, and validate that what is built matches what the business needs.
Translate business problems into well-defined ML and analytics problem statements, defining offline and online evaluation metrics, success criteria and guardrails with data scientists and ML engineers.
Build business cases and make build-vs-buy decisions (for example third-party LLM APIs versus in-house models), including ROI, inference and infrastructure costs.
Drive adoption of data products across Commercial, Operations, Finance and leadership, including self-serve analytics, trusted KPI definitions and dashboards people actually use.
Monitor models and data products after launch for performance, drift, data quality and business impact, and iterate quickly when results fall short.
Ensure responsible and compliant use of data and AI, in line with Saudi Arabia's Personal Data Protection Law (PDPL) and SDAIA guidance, with appropriate privacy, human-in-the-loop and bias controls.
Explain complex technical trade-offs clearly to non-technical stakeholders and leadership, and build alignment around priorities.
Requirements
2-4 years of product management experience, with significant time spent on data platforms, ML/AI products or data-intensive products.
Data depth comparable to a data engineer: advanced SQL, data modelling (dimensional / star schema), ETL/ELT, event tracking, and familiarity with modern data stacks (e.g. BigQuery, Snowflake or Redshift; dbt; Airflow; Kafka).
Solid understanding of the ML lifecycle and modern GenAI: problem framing, feature engineering, model evaluation, MLOps, and LLM techniques such as RAG, prompt design and working with vendor APIs.
Strong commercial acumen, with a track record of linking data or AI products to revenue, margin or cost outcomes and building convincing business cases.
Has shipped AI/ML or data products into production and can show measurable impact, not just prototypes.
Ability to drive products forward independently: setting direction, unblocking teams, and making fast, well-reasoned decisions.
Excellent communication skills, able to move comfortably between engineers, data scientists and commercial leaders.
Fluent English; Arabic is a plus.
Nice to Have
Prior experience as a data engineer, analytics engineer or data scientist before moving into product.
Experience with pricing engines, marketplaces, e-commerce, automotive, or fintech risk and fraud.
Experience with computer vision or Arabic NLP use cases.
Familiarity with PDPL, data governance frameworks or the GCC data regulatory landscape.
Skills Required
- 2-4 years of product management experience, including significant experience with data platforms, ML/AI products, or data-intensive products
- Advanced SQL, data modeling using dimensional or star schemas, ETL/ELT, and event tracking experience
- Familiarity with modern data stacks such as BigQuery, Snowflake, Redshift, dbt, Airflow, or Kafka
- Understanding of the ML lifecycle, feature engineering, model evaluation, MLOps, RAG, prompt design, and vendor APIs
- Strong commercial acumen and experience linking data or AI products to revenue, margin, or cost outcomes
- Experience shipping AI/ML or data products into production with measurable impact
- Ability to independently set direction, unblock teams, and make well-reasoned decisions
- Excellent communication skills across engineering, data science, and commercial stakeholders
- Fluent English
- Arabic language skills
- Prior experience as a data engineer, analytics engineer, or data scientist
- Experience with pricing engines, marketplaces, e-commerce, automotive, fintech risk, or fraud
- Experience with computer vision or Arabic NLP
- Familiarity with PDPL, data governance frameworks, or GCC data regulations
What We Do
At Soum, we're on a mission to build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market. We began with second-hand electronics in KSA, becoming market leaders, and are now expanding to used cars and collectibles. In just two years, we've facilitated hundreds of thousands of transactions across 150+ locations in the Kingdom, maintained 10,000 active listings at any given time, earned the distinction of being the 10th most downloaded e-commerce app in KSA for 2023, and received more than 5 million app downloads. Our team, Soumers, have worked in over 14 countries from the US to South Korea. We are always on the look out for the best and brightest to join. We look beyond resumes and titles, we look for the innovators, the hungry, the go-getters. We offer them the autonomy to experiment, learn, fail, and grow. Every transaction on Soum is guaranteed; we hold funds until the item is delivered and confirmed by the buyer, thanks to our proprietary fulfillment and payment systems. This ensures a secure and reliable marketplace experience. Soum has pioneered a solution that have transformed digital commerce for sellers in the wider region: Individuals: Enjoy unique home pick-up and delivery services, secure payments, and transaction guarantees for worry-free selling. Small Businesses: Sell faster and reach a wider audience with our dedicated "Merchant App." Teleco and retail partners: Gain optimal returns with bulk-selling options, comprehensive inspections, and efficient warehouse management. We deploy AI models to power our marketplace with personalized recommendations, dynamic pricing, predictive analytics, and fraud detection, ensuring a smarter, safer, and more efficient platform for our users. Soum is backed by local and regional investors including, amongst others, Jahez Group, Isometry Capital, and Al Rajhi Partners and have raised $22Mn to date.
