Product Manager - Core Employee Data and Documents

Posted 6 Days Ago
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Wilmington, DE, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead end-to-end product lifecycle for core employee data and documents, driving strategy, discovery, delivery, automation, data quality, security, and cross-functional stakeholder alignment. Manage and develop a product team, define success metrics, and present outcomes to senior leadership while ensuring compliance and operational risk reduction.
Summary Generated by Built In

As a Product Manager for Core Employee Data and Documents, you will own the end-to-end product lifecycle - from strategy and discovery through delivery and continuous improvement -driving simplification, automation, risk reduction, and strong data outcomes across global employee workflows. You will act as the voice of the customer and partner with engineering, operations, compliance, and functional leaders to deliver high-quality outcomes. You will also manage and develop a product team, fostering a culture of growth and trust through coaching, clear expectations, and empowerment.


Job Responsibilities

  • Develop and execute product vision and strategy aligned to business goals, stakeholder needs, and evolving compliance requirements.
  • Own the end-to-end product lifecycle: discovery, ideation, requirements definition, prioritization, development, launch, and continuous improvement.
  • Lead and maintain a prioritized product backlog, balancing business value, user experience, risk posture, reliability, and delivery timelines.
  • Drive discovery and stakeholder engagement to identify customer problems, translate needs into scalable solutions, and integrate them into the product roadmap.
  • Partner with engineering, operations, compliance, and business stakeholders to translate requirements into actionable features and deliver outcomes across regions.
  • Champion process simplification and automation to reduce manual effort and operational risk and to expand secure self-service capabilities.
  • Ensure strong data quality, security, and controls alignment, including clear ownership of data standards and operational outcomes.
  • Define, track, and communicate product success metrics (e.g., adoption, efficiency, reliability, risk reduction) and provide reporting/analytics to guide decisions and next steps.
  • Prepare and deliver clear updates, presentations, and recommendations to senior leadership, including roadmaps and steering committee materials.
  • Lead and influence cross-functional teams in a complex, agile environment, fostering innovation and continuous improvement.
  • Manage, coach, and develop a team of product professionals - setting priorities, supporting career development, and reinforcing strong product practices and delivery discipline. Foster a culture of growth and trust by creating psychological safety, encouraging continuous learning, and enabling the team to take ownership and deliver outcomes.

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience (or equivalent expertise) in product management or a relevant domain area.
  • People leadership experience with a demonstrated ability to coach and develop talent, role-model strong product practices, and strengthen team delivery cadence while delivering outcomes.
  • Demonstrated ability to lead product lifecycle activities across discovery, ideation, strategic development, requirements definition, launch, and value management.
  • Excellent communication, stakeholder management, and influencing skills; ability to manage multiple priorities and cross-functional teams.
  • Strong analytical and problem-solving skills with a focus on data accuracy, security, and operational excellence.
  • Strong leadership and project management skills, with the ability to manage multiple priorities.
  • Experience working in a highly matrixed, global organization with cross-regional coordination and experience working in agile teams and applying agile methodologies to deliver results.

Preferred Qualifications, Capabilities, and Skills

  • Strong Oracle HCM Cloud experience or equivalent HR system experience.
  • Strong understanding of Core HR data concepts, controls, and downstream integrations/consumers.
  • Familiarity working with regulatory or compliance-driven products and operational controls.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Skills Required

  • 5+ years of experience in product management or equivalent
  • People leadership experience with coaching and team development
  • Proven ability to lead product lifecycle activities (discovery through value management)
  • Excellent communication, stakeholder management, and influencing skills
  • Strong analytical and problem-solving skills focused on data accuracy, security, and operational excellence
  • Strong leadership and project management skills, managing multiple priorities
  • Experience working in a highly matrixed, global organization and in agile teams
  • Experience managing and developing product professionals and setting delivery discipline
  • Strong Oracle HCM Cloud experience or equivalent HR system experience
  • Understanding of Core HR data concepts, controls, and downstream integrations
  • Familiarity with regulatory or compliance-driven products and operational controls

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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