Product Manager - Core Banking
Summary
The Product Manager for Core Banking is responsible for managing the development, enhancement, and support of core banking and deposit products, while also managing client relationships. This role ensures solutions are robust, compliant, and tailored to client needs, acting as a bridge between engineering, and clients.
Key Responsibilities
- Define and maintain the product vision, strategy, and roadmap for core banking products.
- Incorporate client feedback, market trends into product planning.
- Serve as the primary point of contact for key clients, understanding their business needs and translating them into product requirements.
- Build and maintain strong client relationships, ensuring high levels of satisfaction and engagement.
- Conduct regular client meetings, product demos, and feedback sessions.
- Collaborate with clients, Retail Banking, Operations, and Compliance to gather and document business and technical requirements.
- Translate requirements into detailed functional specifications, user stories, and process flows.
- Work with technology teams to design, configure, and implement deposit products and core banking functionalities.
- Collaborate with cross-functional teams through the product lifecycle: ideation, development, testing, deployment, and post-launch support.
- Ensure all changes are documented and auditable for regulatory compliance.
Required Skills & Qualifications
- 4+ years in product management, business analysis, or a similar techno-functional role within core banking or deposit products, with direct client management experience.
- In-depth understanding of core banking systems and deposit product modules (e.g., Thought machine, Temenos,10X etc)
- Familiarity with system integration, APIs, and data migration
- Ability to interpret technical documentation and any prior coding experience.
- Strong analytical and problem-solving abilities
- Experience with process mapping and workflow design
- Proven track record in client relationship management, including requirements gathering and solution delivery
- Knowledge of deposit operations, interest calculation, and compliance standards
- Proficiency in project management tools (e.g., JIRA, Confluence)
- Excellent communication, presentation, and stakeholder management skills
- Ability to work independently and collaboratively
- Strong organizational and multitasking abilities
Preferred Qualifications
- Experience with deposit product launches, core banking implementation or migrations.
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About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
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Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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