Product Manager - Client Portal

Functional Responsibilities

· Own delivery of assigned product features and capabilities by managing product discovery,

backlog refinement, prioritization, and acceptance, using approved product practices, tools,

templates, and quality checks.

· Maintain audit ready product documentation, including product requirements, user stories,

acceptance criteria, roadmap artifacts, and outcome metrics, in line with product governance and

lifecycle expectations.

· Coordinate closely with engineering, design, data, QA, platform, and business partners to secure

inputs, clarify requirements, manage dependencies, and ensure cohesive and scalable product

delivery.

· Ensure readiness for execution by confirming availability of required inputs, design artifacts,

technical dependencies, environment readiness, and stakeholder approvals; maintain regular

status updates, checkpoints, and delivery tracking to enable on time and reliable product

outcomes.

People Responsibilities

· Support and guide UX designers, junior Product Managers, in day-to-day product activities,

ensuring adherence to defined product practices, prioritization discipline, documentation standards,

and outcome focused execution.

· Build effective working relationships with engineering, design, data, QA, and business partners to

align on product priorities, delivery expectations, dependencies, and timelines, enabling clear

communication and smooth end to end product delivery.

· 4 - 9 years of experience owning and delivering digital product capabilities within enterprise or

large-scale product environments, including end to end responsibility for product backlogs, feature

delivery, and measurable outcomes across the product lifecycle from conception through launch

and iteration.

· Strong ability to apply defined product management practices, prioritization frameworks, delivery

processes, governance standards, and Agile methodologies to deliver reliable, scalable product

features and enhancements.

· Experience collaborating closely with cross functional teams including engineering, design, data,

QA, operations, and business stakeholders to clarify requirements, manage dependencies, and

align delivery expectations across mobile, desktop, and app platforms.

· Working knowledge of product governance, quality, and documentation practices, including well-

structured product requirements, user stories, acceptance criteria, roadmap artifacts, and outcome

tracking.

· Familiarity with product and delivery tracking tools, Agile planning and execution systems, sprint or

milestone checkpoints, dependency management, and regular status reporting to support

predictable delivery across small to mid-scale product initiatives.

· Experience working within relevant industry domains (e.g., B2B, supply chain, office supplies, or

adjacent enterprise ecosystems), enabling faster domain understanding and informed product

decision making.

Academic Qualifications and Certifications

· Minimum: Bachelor’s degree in business administration, Engineering, Computer Science,

Information Technology, or a related field.

· Preferred: Foundational or practitioner-level certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)