Who we are
At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordable, higher quality, and convenient for everyone. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
The Delivery team builds and maintains a suite of software that helps restaurants manage their deliveries.
What you’ll do
- You will drive the roadmap and strategic direction for our Delivery team, this includes:
- Owning product lines for internal partners that look to manage their own delivery couriers, including routes, dispatch management, and intelligent fulfillment & routing.
- Defining and productizing B2B products in the delivery space, including many of the suite of software above.
- Extending our delivery products to support new product channels reliant on courier delivery - specifically Office & hub-based batched deliveries.
- Owning the roadmap and direction of our 3rd Party Logistics Marketplace product. You will develop a full understanding of the customer journey to identify opportunities for streamlined workflows and improved product experiences.
- You will work closely with engineering, design, marketing, international operations team, and sales to ensure the highest business impact is measured and achieved with the above programs.
What we’re looking for
- You have 5+ years of experience in product management or relevant experience.
- Bachelor’s degree in Engineering, Computer Science, Design, Marketing or related field.
- You have experience owning products throughout their entire lifecycle, from inception to development, scale and sustaining.
- Logistics, ecommerce, fulfillment experience a plus.
- You have experience working alongside engineering and design teams to create, develop and maintain durable products that satisfy customer needs.
- Experience with product road mapping and go-to-market planning - with strong leadership and execution skills.
- Data driven decision making with experience in SQL.
- Strong written and verbal communication skills; able to summarize technical topics for executive audiences.
Why join us
- Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our New York City office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at CSS!
Ready to join us as we serve those who serve others?
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What We Do
City Storage Systems (CSS) is a global food technology company building infrastructure for better food. Our mission is to help food businesses operate more efficiently and serve more people. We invest in and operate a portfolio of companies across real estate, software, logistics, and automation. Each business tackles critical challenges in the modern food economy. Our businesses include: CloudKitchens – the world’s largest owner and operator of food halls and delivery-only kitchens, enabling restaurants to quickly and affordably expand into new neighborhoods with efficient, purpose-built kitchen infrastructure. Otter – an all-in-one restaurant operating system that brings together point-of-sales, order management, online ordering, marketing tools, business insights, and more to help operators manage orders from everywhere and improve their bottom line. Picnic – a corporate meal delivery and catering platform that connects offices directly to our kitchens, creating steady demand for our restaurant partners in CloudKitchens while giving companies a high-quality lunch experience without the premium cost. Lab37 – a food production automation company building robotics that bring profitability, reliability, and consistency to food businesses. From kitchen real estate to restaurant software to food robotics, CSS supports those who serve others by building practical systems that help food businesses operate smarter and grow sustainably.
