Hiring is a critical front door to the firm—and protecting it requires product leadership that is as strategic as it is execution-oriented. As a Senior Product Manager for Applicant Security, you will own the product strategy, roadmap, and delivery of capabilities that detect, deter, and respond to threats (e.g., identity fraud, resume fraud, bot activity and other abuse patterns). You are an integral part of the Talent Acquisition product team and will partner closely with engineering, data science, cybersecurity, legal, HR, and third-party vendors to define outcomes, align priorities, and deliver solutions that scale across the enterprise. You will balance risk reduction with candidate experience, using data and clear metrics to drive measurable impact. This is a highly visible role operating in a complex, matrixed environment, requiring comfort with ambiguity, strong judgment, and a bias for action. This is an opportunity to drive transformation on a large scale and make a meaningful impact across one of the largest financial institutions in the world.
Job Responsibilities
- Shape the product strategy, build roadmaps, and own execution for Applicant Security, ensuring alignment to strategic goals
- Collaborate with cross-functional teams to gather requirements, lead discovery efforts, scope, test, configure and deliver solutions and features that are impactful to the customer
- Define metrics, set objectives, key results (OKRs), and outcomes to measure product success
- Use data and customer feedback to perform analyses that inform product decisions, size opportunity, impact, and reach, and drive continuous improvement
- Write product requirement documents, and collaborate with tech teams and vendors to set milestones, breakdown steps, and write Jira epics and stories
- Ensure data privacy and compliance standards are met across integrations and applications
- Manage backlog prioritization, release planning, and delivery of features that drive impact for the customer
- Communicates product vision, strategy, and progress to stakeholders at all levels of the organization
- Lead evaluation, selection, onboarding, and ongoing management of third-party security and verification vendors, contributing to due diligence and commercial negotiations
- Communicate product vision, trade-offs, progress, and performance to stakeholders at all levels, including senior leadership
Required Qualifications, Capabilities, and Skills
- 5+ years of product management experience (or equivalent expertise) in identity, fraud, cybersecurity, risk, trust & safety, or regulated workflows;
- Strong knowledge of the software development lifecycle, agile methodologies and tools (e.g. Jira), and product discovery/delivery practices
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and leaders
- Passion for understanding the customer needs and delivering exceptional user experience, best-in-class products, systems, platforms, and tools
- Knowledge of APIs, batch, data stream, etc. to design and implement seamless integration with third-party platforms, services, and various applications
- Ability to adapt to the changing priorities and manage multiple goals simultaneously
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience working with sensitive data and partnering to meet privacy and compliance obligations
Preferred Qualifications, Capabilities, and Skills
- Experience implementing and/or leading the product development of AI technologies (ML, LLM, Agentic AI, etc.) to enabled detection, drift management, and human-in-the-loop decisioning
- Experience with cloud platforms (e.g., AWS) and modern observability/telemetry practices
- Customer-facing products (B2C) experience, SaaS, vendor, third-party solutions
- Familiarity with vendor contracting and governance (e.g., SOW/MSA, etc.)
- MBA or advanced degree
- Ability to stay current with advancements in AI technologies and industry best practices
- Talent Acquisition/ATS domain experience is a plus
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of product management experience or equivalent expertise in identity, fraud, cybersecurity, risk, trust and safety, or regulated workflows
- Strong knowledge of software development lifecycle, agile methodologies, Jira, and product discovery and delivery practices
- Excellent communication and interpersonal skills with the ability to influence and collaborate cross-functionally
- Experience understanding customer needs and delivering user-focused products, systems, platforms, and tools
- Knowledge of APIs, batch processing, data streams, and third-party platform integrations
- Ability to adapt to changing priorities and manage multiple goals simultaneously
- Experience working in a highly matrixed and complex organization
- Experience working with sensitive data and meeting privacy and compliance obligations
- Experience implementing or leading product development of AI technologies, including machine learning, LLMs, or agentic AI
- Experience with cloud platforms such as AWS and modern observability or telemetry practices
- Experience with customer-facing B2C products, SaaS, vendors, or third-party solutions
- Familiarity with vendor contracting and governance, including SOWs and MSAs
- MBA or advanced degree
- Talent Acquisition or ATS domain experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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