Product Manager for AI Solution
Overview: The Product Manager for AI Solutions drives execution across the Clover ecosystem. This role sits at the intersection of business strategy and deep AI technical capability, focusing on executing key initiatives and determining how merchants interact with intelligent orchestration tools.
Key Responsibilities
● Define and prioritize AI-powered workflow use cases, collaborating with engineering, data
science, and design to identify high-value automation opportunities.
● Translate business processes into agentic experiences, ensuring balance between
flexibility for merchants and simplicity for end users.
● Define success metrics, manage complex product requirements, and construct a
prioritized roadmap based on behavioral data and market trends.
● Ensure AI solutions deliver measurable business outcomes while strictly maintaining user
trust, security, and control.
● Build and implement agent evaluation frameworks, confidence scoring metrics, and
prompt iteration cycles to monitor production accuracy and performance.
● Implement enterprise AI governance mechanisms, including human-in-the-loop review,
audit trails, and approval workflows to maintain reliability, security, and compliance across
agent pipelines.
● Leverage hands-on prototyping tools for rapid validation of prompts, agent workflows, and
evaluation harnesses to accelerate cross-functional alignment and deployment.
● Collaborate and partner with vertical PMs to educate and onboard them into AI
development, leveraging their subject matter expertise to assist in developing agents for
these vertical areas.
Skills & Seniority Bar
Seniority & Experience: At least 7+ years in Product Management (at least Senior level), ideally within POS, e-commerce, or complex fintech enterprise system.
Domain Knowledge: Hands-on expertise with Generative AI capabilities, multi-agent orchestration,
tool-calling/tool-use frameworks, RAG & embeddings, prompt engineering, workflow automation, and complex data structures (catalogs, taxonomies, item relationships).
Execution: Track record of overseeing large-scale cross-functional initiatives from concept to launch, with a heavy analytical background in defining metrics and using data for iteration.
AI Governance & Quality Evaluation : Demonstrated track record of building evaluation harnesses (evals, confidence scoring), managing human-in-the-loop feedback loops, and designing audit-ready compliant workflows for enterprise AI systems.
Technical Prototyping : Ability to perform hands-on rapid prototyping of agent workflows and prompt systems to validate product architecture alongside engineering.
Compensation, Benefits and Duration
Minimum Compensation: USD 54,000
Maximum Compensation: USD 189,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post.
Skills Required
- At least 7 years of Product Management experience
- At least Senior-level Product Management experience
- Experience ideally within POS, e-commerce, or complex fintech enterprise systems
- Hands-on expertise with generative AI capabilities
- Experience with multi-agent orchestration and tool-calling or tool-use frameworks
- Experience with RAG, embeddings, prompt engineering, and workflow automation
- Experience with complex data structures such as catalogs, taxonomies, and item relationships
- Track record overseeing large-scale cross-functional initiatives from concept to launch
- Strong analytical background defining metrics and using data for iteration
- Track record building evaluation harnesses, evals, and confidence-scoring systems
- Experience managing human-in-the-loop feedback loops
- Experience designing audit-ready, compliant workflows for enterprise AI systems
- Ability to perform hands-on rapid prototyping of agent workflows and prompt systems
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
