Product Manager - AI Services

Posted 16 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Software
The Role
Own the lifecycle, backlog, roadmap, adoption, and success metrics for shared AI services used by Esko product and engineering teams. Gather and prioritize cross-functional needs, define requirements, guide teams adopting AI capabilities, communicate trade-offs, support testing and production adoption, and help shape the company’s AI strategy. The role requires software product management experience, production AI deployment expertise, and strong stakeholder communication.
Summary Generated by Built In

Product Manager - AI Services 

Location: Prague (Hybrid); Czech Republic (Remote); UK (Remote); Ghent (Hybrid) 

Function: Product Management 

Reports to: Director, Packaging Intelligence 

About the role 

As Product Manager for AI Services, you will own the product lifecycle for a shared foundation of AI capabilities that Esko's internal teams build on rather than re-invent - enabling them to solve customer problems that were previously out of reach with optimal speed and efficiency. 

Cross-functional collaboration sits at the core of the role. You will coach internal teams, consolidate their needs to find common ground, work with technical and design stakeholders to agree the best approach, and document clear, testable requirements that are reviewed and approved before development begins. The result is a coherent, prioritized backlog and roadmap that reflects the combined needs of Esko's product teams and aligns with company strategy and AI transformation objectives. 

You will keep stakeholders updated as work progresses, then support them through acceptance testing, triage and implement change requests, and drive adoption of the services in production. Ongoing success management is central: keeping services aligned with evolving team and customer needs while maintaining a generalized approach and backwards compatibility, and growing capabilities in line with advances in technology and market expectations. You will track adoption and key performance metrics to demonstrate impact and identify where more focus is needed. 

As a key member of the Esko AI team, you will also help shape the strategic vision for Esko's AI initiatives through brainstorming, thought leadership, customer discussions and events.  

What you will do 

  • Own and prioritize the product backlog for AI Services – a shared collection of common AI capabilities leveraged by Esko product and engineering teams. 

  • Proactively gather needs from cross-functional product teams and turn them into clear, well-scoped requirements for the Esko AI engineering teams. 

  • Act as a bridge between Esko AI and other cross-functional teams - product, engineering, and commercial – to ensure their success in building AI-powered capabilities that deliver on the intended customer value. 

  • Help other teams to bootstrap their own AI initiatives on top of the shared capabilities: clarifying what already exists, what needs to be built, and how to get started. 

  • Weigh competing requests from multiple stakeholders against the long-term company strategy and priorities, while documenting risks and expected trade-offs. 

  • Define and maintain adoption / success metrics for the shared capabilities - and use them to continually re-prioritize the backlog and indicate risks and areas of additional focus. 

  • Communicate roadmap, priorities, and trade-offs clearly across engineering, product, and leadership stakeholders. 

What we are looking for 

  • At least 5 years’ experience in a Software Product Management role, preferably including ownership of a platform, API or other shared-services product used across multiple internal teams. 

  • Undergraduate or master’s degree in computer science or related discipline. 

  • Native or fluent proficiency in English. 

  • Experience initiating, deploying, and scaling AI-powered capabilities in production, with a track record of managing the development cycle from proof-of-concepts or early-stage ideas into production capabilities that other teams depend on. 

  • Experience acting as a liaison in a large, global organization with multiple cross-functional teams - gathering and distilling requirements from varied stakeholders, aligning competing priorities, and driving toward a successful shared outcome. 

  • Strong product management fundamentals: backlog ownership and refinement, roadmap creation & communication, and the ability to write clear, unambiguous requirements for engineering to build and test against. 

  • Comfort operating at the boundary between a platform team and the product teams that consume it, balancing shared needs and central objectives against individual team priorities and timelines. 

  • Excellent written and verbal communication, with the ability to work fluently with both technical and business stakeholders alike. 

Preferred experience 

  • Experience in packaging graphics or the wider graphic arts industry is strongly preferred.    

What success looks like 

  • Teams across the business ship AI-powered capabilities that solve valuable customer problems by leveraging a shared foundation of AI Services, rather than “re-inventing the wheel”. 

  • Ideas and concepts forged by different teams are assessed for potential development as centralized AI services. 

  • A roadmap for AI Services is maintained and accurately describes the status of current and plans for future objectives. 

  • The Esko AI engineering teams work from a clearly prioritized backlog. 

  • Cross-functional teams know exactly who to talk to when they want to bootstrap an AI initiative; and that person offers guidance on opportunities, prioritization and planning. 

  • AI services are clearly explained and documented, with measures taken to minimize any roadblocks or barriers to successful adoption. 

  • AI Services grows as a coherent whole rather than fragmenting into one-off, team-specific solutions. 

  • A class-leading set of capabilities provide a powerful base for Esko cross-functional teams to transform the value of our software using cutting-edge AI technologies. 

What We Offer 

  • Joining a highly experienced and long-established engineering hub in Prague 

  • Flexibility to shape and grow the MLOps function - you will be our internal expert 

  • Opportunity to collaborate internationally across multiple product teams 

  • At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of curious associates 

At Esko, a Veralto Company, innovation comes in every color and never in the same package. Join Esko and see how diversity of people and thought fuels a career journey like no other. Create unique technology solutions for the packaging value chain, bring new ideas to life, make and influence decisions, and experience career growth, rewards, and recognition in our global Packaging & Color organizations. Esko is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO).  Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.  Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.  

#LI-SP1 

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Skills Required

  • At least 5 years of experience in software product management
  • Undergraduate or master's degree in computer science or a related discipline
  • Native or fluent English proficiency
  • Experience initiating, deploying, and scaling AI-powered capabilities in production
  • Experience managing development from proof of concept or early-stage ideas into production capabilities
  • Experience working as a liaison across multiple cross-functional teams in a large, global organization
  • Experience gathering and distilling stakeholder requirements and aligning competing priorities
  • Backlog ownership and refinement experience
  • Roadmap creation and communication experience
  • Ability to write clear, unambiguous engineering requirements
  • Strong written and verbal communication skills with technical and business stakeholders
  • Experience owning a platform, API, or shared-services product used across multiple internal teams
  • Experience in packaging graphics or the wider graphic arts industry
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The Company
HQ: Gent
1,654 Employees

What We Do

Packaging Simplified. Esko helps its customers to make the best packaging for billions of consumers. The Esko product portfolio supports and manages the packaging print processes for brand owners, designers, premedia and trade shops, packaging manufacturers and converters. PORTFOLIO The Esko product portfolio supports and manages the packaging and print processes for brand owners, retailers, designers, premedia and trade shops, packaging manufacturers, and converters. For 9 out of 10 retail packages, Esko solutions are used in packaging management, asset management, artwork creation, structural design, prepress, 3D visualization, flexo plate making, workflow automation, quality assurance, sample-making, palletization, supply chain collaboration and/or the production of signage and displays. The Esko solutions consist of an extensive suite of software and two hardware product lines: CDI flexo computer-to-plate imagers and Kongsberg digital cutting systems, complemented with professional services, training and consultancy. More on https://www.esko.com Enfocus, with its suite of automation solutions and PDF quality control tools for printers, publishers, and graphic designers, is an Esko subsidiary. MediaBeacon, with its digital asset management (DAM) solutions is also part of the Esko family. FACTS & NUMBERS Esko employs about 1,500 people worldwide. Headquartered in Gent (Belgium), its sales and service organization is in daily contact with customers all over the globe. Esko is a Danaher company (www.danaher.com

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