Core Responsibilities:
1. Own the vision, strategy, roadmap, and adoption of Adobe Journey Optimizer (AJO) within Participant Financial Success.
2. Prioritize and deliver platform capabilities that support personalization, audience activation, and journey orchestration.
3. Partner across Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to define product direction and investment priorities.
4. Lead platform governance and establish scalable operating models, standards, and best practices.
5. Define product success measures and monitor platform adoption, performance, and business outcomes.
6. Translate business needs into actionable product requirements and delivery priorities.
7. Evaluate emerging customer engagement and AI-enabled capabilities to drive continuous innovation and client value.
8. Participates in special projects and performs other duties as assigned.
Qualifications:
- Undergraduate degree or equivalent combination of training and experience.
- 5+ years of product management, platform management, marketing technology, digital experience, or related experience.
- Demonstrated experience developing product strategies, roadmaps, and investment priorities for digital products or platforms.
- Experience managing cross-functional stakeholders and influencing decisions across business and technology organizations.
- Experience translating business needs into product requirements and delivering measurable business outcomes.
- Experience with Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics, or similar customer engagement platforms.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Undergraduate degree or equivalent combination of training and experience
- 5+ years of product management, platform management, marketing technology, digital experience, or related experience
- Experience developing product strategies, roadmaps, and investment priorities for digital products or platforms
- Experience managing cross-functional stakeholders and influencing decisions across business and technology organizations
- Experience translating business needs into product requirements and delivering measurable business outcomes
- Experience with Adobe Journey Optimizer, Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, or similar customer engagement platforms
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
-
Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
-
Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
