The Role
Manage product lifecycle to meet customer needs and advance the Church's mission. Define vision, prioritize backlog, lead cross-functional teams, drive launches, measure adoption and outcomes, and support continuous improvement and operations.
Summary Generated by Built In
The purpose of this position is to help bring God's children unto Jesus Christ by increasing understanding of His Church and its divinely appointed responsibilities of assisting in gathering Israel on both sides of the veil and preparing the world for the Second Coming of the Savior.
The Product Manager 2 is an intermediate level role that creates and manages products that reach a variety of audiences with the purpose of furthering the mission of the Church by inviting all to come unto Christ. The focus of the Product Manager is on meeting the needs of the customer audience.
Responsibilities- Understand unmet customer and audience needs, preferences, pain points, and business objectives.
- Balance stakeholder requirements with customer needs while aligning product investments with organizational priorities.
- Establish and maintain a prioritized backlog of product requirements and partner with Product Owners to define product vision, objectives, and roadmaps.
- Prioritize customer and business needs to maximize product value and outcomes.
- Serve as the product ambassador, leading cross-functional teams including business stakeholders, technology teams, service departments, and vendors.
- Manage the entire product lifecycle, including planning, implementation, enhancement, adoption, support, and retirement.
- Lead product launch and adoption efforts for targeted audiences.
- Develop product communication, messaging, and positioning for key audiences.
- Establish, monitor, and report product success metrics, customer adoption, and operational outcomes.
- Collaborate with business analysts, development teams, and vendors to translate requirements into product capabilities.
- Support product governance, continuous improvement, and business process optimization.
- Manage inventory levels to meet supply and demand.
Required:
- Bachelor's degree required in business, marketing, communications, or related discipline
- 5 years of related experience with demonstrated ability to solve unique and complex problems that have a broad impact on the business.
- Equivalent combination of education and experience.
- Good analytical skills.
- Excellent written communication skills.
- Excellent presentation skills.
- Proven ability to influence cross-functional teams without formal authority.
- Ability to define and create exceptional customer experiences with products.
- Excellent ability to build productive and effective relationships where conflicting objectives may exist.
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.
Preferred:
- Master's degree.
- Experience with IBM TRIRIGA or other integrated workplace management systems
- Knowledge of data governance, reporting, and business process improvement methodologies
- Experience leading enterprise technology implementations and operational transformations
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Skills Required
- Bachelor's degree in business, marketing, communications, or related discipline
- 5 years of related experience
- Equivalent combination of education and experience
- Good analytical skills
- Excellent written communication skills
- Excellent presentation skills
- Proven ability to influence cross-functional teams without formal authority
- Ability to define and create exceptional customer experiences with products
- Excellent ability to build productive and effective relationships where conflicting objectives may exist
- Ability to sit for long periods and use computer monitors/equipment (physical requirements)
- Master's degree
- Experience with IBM TRIRIGA or other integrated workplace management systems
- Knowledge of data governance, reporting, and business process improvement methodologies
- Experience leading enterprise technology implementations and operational transformations
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The Company
What We Do
The Church of Jesus Christ of Latter-day Saints is a worldwide Christian faith community centered on belief in God and Jesus Christ. Its mission is to help all of God’s children come to Jesus Christ through gospel learning, covenants, Christlike love, service, care for those in need, invitations to receive the gospel, and family-history and temple work. The employer supports worship, educational, temple, humanitarian, and administrative programs.
