Product Management Intern

Posted Yesterday
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Mansfield, TX, USA
In-Office
Internship
Hardware • Manufacturing
The Role
Supports Product Management and Engineering teams with new product development, quality improvement, user research, market trend analysis, reporting, documentation, and open-issue tracking. The intern gathers product and consumer insights, analyzes data, prepares reports, maintains records, communicates with cross-functional teams, and handles confidential information while developing practical business experience.
Summary Generated by Built In

At Klein Tools, curiosity powers discovery, ownership inspires excellence, and urgency means we run towards opportunities. We deliver quality and innovation in everything we do, designing and launching hundreds of groundbreaking products each year. Join us and be part of a legacy built to last.

The Product Management Intern position will work alongside our Product Management and Engineering departments assisting with new product development, quality improvement, and end user research projects.

This position will provide the student with real life business experience, knowledge, and skills that are relevant to classroom education. Additional responsibilities may include:

Think strategically and creatively to gather product and consumer insights as assigned.

Handle information of highly sensitive and confidential nature. Ensure security of information at all times by developing and maintaining necessary measures and procedures.

Compile special reports and analysis, and select appropriate data from various sources. Prepare daily, weekly, or monthly reports as assigned.

Create and maintain business and correspondence documents, files and other record keeping systems as appropriate to the mission of the department.

Prepare, type, and edit a wide variety of correspondence from notes, instructions, and general directions.

Receive, screen, and direct telephone and written communications.

Conduct research, analyze market trends and collect data associated with assigned projects.

Provide current status information for all open issues as assigned. Identify the need for open‐issue closure or status update.

Build trust and effective relationships with peers/cross-functional teams
High School Diploma and currently enrolled in an accredited undergraduate program. Comprehensive knowledge of PC and various business office applications/software.

Demonstrate excellent verbal and written communication skills, proper phone etiquette, and the ability to work in a group effectively. Must have the ability to deal with all levels of people both inside the organization and out of the firm. Ability to handle confidential information discreetly and shift priorities in a fast‐paced environment. Must have excellent follow‐through and be organized and detail‐oriented. Ability to juggle multiple priorities in a fast-paced environment

Your main focus:

  • Quality
  • Customer Obsession
  • Innovation
  • Ownership
  • Teamwork

Klein Tools is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For candidates with disabilities and needing assistance, please email us at [email protected].

Skills Required

  • High school diploma
  • Currently enrolled in an accredited undergraduate program
  • Knowledge of PC and business office applications/software
  • Excellent verbal and written communication skills
  • Proper phone etiquette
  • Ability to work effectively in a group
  • Ability to communicate with people at all organizational levels
  • Ability to handle confidential information discreetly
  • Ability to shift priorities in a fast-paced environment
  • Excellent follow-through
  • Organized and detail-oriented
  • Ability to manage multiple priorities
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The Company
800 Employees
Year Founded: 1857

What We Do

Klein Tools is a family-owned American manufacturer of premium-quality, professional-grade hand tools for electricians and other skilled tradespeople. Its broad product range serves construction, electronics, mining, general industry, telecommunications and electrical work, and includes occupational protective equipment. The company emphasizes durable, reliable products and U.S. manufacturing, while supplying customers worldwide through distributors, supporting the everyday needs of professionals across these fields.

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