Product Lead Support

Posted 2 Days Ago
Be an Early Applicant
National Capital Region
Senior level
Information Technology • Consulting
The Role
The Product Lead Support will manage communication with ARNG POCs, facilitate implementation of changes for FTSMCS products, assist with advanced SQL data requests, and provide regulatory expertise for IT projects. Responsible for analyzing user feedback to enhance products and collaborating with teams to resolve issues and guide product updates.
Summary Generated by Built In

Location: National Capital Region, VA

Required Clearance: Secret

Required Certifications: IAM III Certification

Required Education: MA/MS degree with 8-10 years of experience in IT management, product management, or related fields. Alternatively, a BA/BS degree in a relevant field such as Computer Science, Information Systems, Engineering, or Business Management, plus a minimum of 10-12 years of specialized experience


Position Description:  


PingWind is seeking a Product Lead Support who is responsible for working with ARNG POCs to determine, recommend, prioritize and verify implementation of adaptation, maintenance, and change efforts; maintain continuous communication with ARNG POCs for program policy and implementation of the FTSMCS products, modules, and models; convey requirements between government module functional owners and the contractor’s program management team, create change requests, support advanced ad-hoc SQL data requests for their products; and assist government functional module owners with the change management process.



Primary Responsibilities:

Typical Responsibilities/Tasks:


• 10 years of specialized experience leading DoD IT projects or relevant enterprise-level IT products. 

• Experience with MS SQL Data Warehouses, HTML5 and ASP.NET (Directly related experience is defined as leading a SDLC program for the FTSMCS, or other Army project that utilize the same or similar low code environment). 

• Experience leading the FTSMCS, or other Army project that utilizes the same or similar low code environment. Experience converting Adobe Flash code to HTML5

• Ability to manage and define metadata, extract application specific data utilizing MS SQL Server Management Studio.

• Provide regulatory and policy expertise to support the projects and applications in which they are supporting.

• Collaborate with engineering, QA, and operations teams to address and resolve critical problems.

• Collect and analyze feedback from customers, support teams, and stakeholders to identify product enhancement opportunities.

• Work with product managers to prioritize and implement changes based on user needs and business goals.

• Assist in developing and testing product updates or new features.


Required Qualifications


• IAM III Level


About PingWind 


PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL. www.PingWind.com

 

Our benefits include:

Paid Federal Holidays

Robust Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Short Term / Long Term Disability & Life Insurance

Employee Assistance Program through Sun Life Financial EAP Guidance Resources


Veterans are encouraged to apply

 

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law


Top Skills

SQL
The Company
HQ: Annandale, VA
142 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Secure. Modernize. Optimize.

PingWind is a CVE certified Service Disabled Veteran Owned Small Business (SDVOSB). We combine cybersecurity, information technology, and supply chain services to help our clients secure information, modernize systems, and optimize performance.

Visit our webpage at www.PingWind.com for more information.

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