Product Incident Manager

Posted 6 Days Ago
Be an Early Applicant
Philadelphia, PA, USA
In-Office
Senior level
Cloud • Information Technology • Consulting • Cybersecurity
The Role
Manage and track reported product vulnerabilities from validation through remediation. Triage, prioritize, and escalate findings, coordinate with security and development teams, document mitigations, attend technical calls, and report status until resolution.
Summary Generated by Built In
Company Description

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Job Description

Job Title: Product Incident Manager
Location: Philadelphia, PA

Qualifications

Application Development experience or demonstrated experience managing incidents with code-level vulnerabilities.
Core Responsibilities
The core responsibilities of this position are as follows:
Manage queue of reported vulnerabilities to ensure communications are promptly addressed, catalogued and internally distributed to appropriate internal stakeholders.
Validate, research, and prioritize/escalate findings as appropriate before circulation.
Manage each reported vulnerability and its status until resolution.
Partner with other teams in the security organization to manage communications and status reporting.
Attend technical calls with internal or external parties regarding reported vulnerabilities.
Document all information including the mitigation and remediation of reported vulnerabilities.
Skill and Abilities
Experience with vulnerability management
Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs)
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
Must be comfortable at the command line of a UNIX-like OS
Intermediate level understanding of cloud/vm, automation, and devops technology
Ability to use tools to process large text files
Knowledge of product development lifecycles
Familiarity with responsible disclosure practices
Ability to work with other technical security and development teams to remediate vulnerabilities
Experience with penetration testing and/or systems auditing
Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring
Intermediate level understanding of validation tools and methodologies (port scanners, etc).
Intermediate level understanding of common vulnerabilities in large/agile environments.
Experience with software development methodologies and the software used within large/agile environments
Project Management experience or PMP certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to be a self-starter, quick learner, and detail oriented
Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly
Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations

Additional Information

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490

Skills Required

  • Application development experience or demonstrated experience managing incidents with code-level vulnerabilities.
  • Experience with vulnerability management.
  • Experience with incident response methodology and knowledge of TTPs behind targeted attacks.
  • Knowledge of systems administration (Unix-like and Windows) and comfort at the UNIX-like command line.
  • Intermediate understanding of cloud/VMs, automation, and DevOps technologies.
  • Ability to use tools to process large text files.
  • Knowledge of product development lifecycles and software development methodologies in large/agile environments.
  • Familiarity with responsible disclosure practices.
  • Ability to work with security and development teams to remediate vulnerabilities.
  • Experience with penetration testing and/or systems auditing.
  • Knowledge of OWASP Top 10, NVD/CVE, and CVSS scoring.
  • Intermediate understanding of validation tools and methodologies (e.g., port scanners).
  • Project management experience or PMP certification.
  • Knowledge of networking concepts, analysis tools, operating systems, software, and security controls.
  • Ability to perform independent research and report findings; strong oral and written communication skills.
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The Company
75 Employees

What We Do

AYR Global IT Solutions Inc is a national staffing firm specializing in cloud, cybersecurity, and web application services, including ERP and BI implementations. They provide proven and experienced consultants to a diverse range of enterprise customers and global system integrators. Their mission is to bridge the gap between technology and business needs through tailored, innovative IT services and professional consulting across federal and commercial projects nationwide.

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