Product Implementation Specialist

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Sheffield, South Yorkshire, England
In-Office
Information Technology • Consulting
The Role
Company Description

At SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Job Description

📍 Sheffield – hybrid – 2 office days per week.

💰 Salary: £50,000-£60,000 per annum plus pension, & excellent benefits package

🏢 Job type: Permanent, full time

We are seeking a Product Implementation Specialist to implement and support our mortgage and savings solutions, from pre-sales through to go-live, and beyond, ensuring our clients maximise the functionality available to achieve optimal efficiencies. Time will be a hybrid of remote and office-based working, and client sites (based throughout the UK).

A key responsibility of the Product Implementation Specialist is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:

  • Becoming a subject Matter Expert in SBS products, recommending products or business solutions within your discipline
  • Understanding the client's needs and proactively offering assistance within the project's scope, defining and documenting configuration requirements and associated technical solutions.
  • Implementing software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps.
  • Consulting on the underlying data model, with the ability to carry out field mapping activities relating to external integrations and APIs
  • Following defined consultancy methodology, ensuring consistency and traceability of approach.
  • Knowledge transfer to both customers and colleagues to share product information and best practice.

Qualifications

What are we looking for?

  • Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
  • Experience of working on large scale data and systems migration projects
  • Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations
  • Good working knowledge of relational databases, including SQL (Oracle an advantage)
  • An understanding of APIs, Web services and Cloud technologies

It would be advantageous to have:

  • Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice

Don't meet every single requirement? That's okay, and you aren't alone! Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send us your application!

Additional Information

We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:

💷 Competitive salary: £50,000-£60,000 (DOE)

🧘 Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations

🏡 Hybrid working: Work from home three days per week, and join us in the office for the remaining two.

🛡️ Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider

🚲 Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance

As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy and a criminal record check; however, if you wish to know more about what is or is not acceptable,please ask our recruitment team.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

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Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.

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