Product Engineer

Posted 8 Days Ago
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Burlingame, CA
In-Office
150K-185K Annually
Mid level
Artificial Intelligence • Healthtech • Insurance • Conversational AI • Automation
The Role
As a Product Engineer, you'll develop and ship product features, collaborate with teams, refine product performance, and contribute to the technical roadmap.
Summary Generated by Built In

SuperDial is building AI-powered infrastructure for healthcare operations. We help healthcare organizations eliminate manual workflows and unlock scale by automating complex, high-volume operational work across revenue cycle and administrative functions.

We operate in one of the most complex systems in the US healthcare ecosystem. Our work requires speed, precision, and deep respect for end users.

As a Product Engineer at SuperDial, you will own user-facing product development end-to-end. You will work closely with product, design, and business partners to turn real customer problems into shipped, scalable solutions.

This is a high-ownership role for engineers who want meaningful product influence, not just execution responsibility.

About the Role:
  • Design, build, and ship product features from concept through production

  • Own core parts of the SuperDial product and codebase long-term

  • Partner closely with product and design to define requirements and solutions

  • Translate ambiguous problems into clear technical and product decisions

  • Improve product performance, reliability, and user experience

  • Contribute to technical and product roadmap discussions

30 / 60 / 90 Day ExpectationsFirst 30 Days
  • Ramp on SuperDial’s product, customers, and healthcare workflows

  • Learn the codebase, architecture, and development practices

  • Ship small but meaningful product improvements to production

  • Build strong working relationships with engineering, product, and design

  • Demonstrate sound judgment and proactive communication

60 Days
  • Own one or more product features or workflows end-to-end

  • Lead implementation of medium-sized features from spec to launch

  • Actively contribute technical and product insight to planning discussions

  • Identify and resolve issues impacting product velocity or quality

  • Communicate scope, timelines, and tradeoffs clearly

90 Days
  • Own a critical product surface area with minimal oversight

  • Drive complex features involving multiple stakeholders

  • Anticipate risks and propose solutions before issues arise

  • Help raise the bar on engineering and product best practices

  • Contribute meaningfully to roadmap planning and prioritization

About You:
  • 3+ years of experience building production software

  • Strong experience with modern web technologies (frontend, backend, or full-stack)

  • Comfort operating in fast-moving, ambiguous environments

  • Strong product intuition and customer empathy

  • Clear, concise communication with technical and non-technical partners

  • High ownership mindset with a bias toward shipping

Nice to Have

  • Experience in healthcare, fintech, or regulated environments

  • Experience at early-stage or high-growth startups

  • Experience building AI-enabled or workflow automation products

Why SuperDial
  • Real ownership and product influence

  • Small, high-caliber team solving meaningful problems

  • Competitive compensation and meaningful equity

  • Opportunity to help shape product and engineering culture early

Compensation

This role offers a competitive base salary in the range of $150,000–$185,000, along with equity, comprehensive benefits, and unlimited PTO. Final compensation will be determined by level, experience, and ownership area.

Top Skills

Ai-Enabled Products
Modern Web Technologies
Workflow Automation
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The Company
HQ: San Francisco, CA
15 Employees
Year Founded: 2021

What We Do

SuperDial is a voice AI company automating the phone calls that drain time and money from healthcare operations. Its voice AI agents handle benefits verification, prior authorization, claims follow-up, credentialing, and other RCM workstreams, freeing up revenue cycle teams to focus on what matters. Customers include leading provider organizations, billing companies, and payers.

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