PRODUCT ENGINEER II - Telecom Managed Services

Posted 2 Days Ago
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Houston, TX, USA
In-Office
Mid level
Internet of Things • Energy • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Translate business and customer needs into functional specifications, analyze and resolve technical/service issues, evaluate vendors, support RFIs/RFQs, maintain documentation, validate service readiness, and hand off solutions to operations across IoT, SD-WAN, cybersecurity, wireless, and networking.
Summary Generated by Built In

Description

Location: Houston, TX preferred / Remote considere but must be able to drive in as needed)

Infrastructure Networks (iNet) helps critical infrastructure teams stay connected and productive in the world’s most remote and demanding environments. We deliver managed, end-to-end communications solutions—so customers can run safer operations, reduce downtime, and accelerate digital initiatives even where traditional networks don’t reach.

  

Founded in 2011 and headquartered in Houston, Texas, iNet combines next-generation connectivity—including LEO satellite (Starlink) and private 4G/5G LTE—with enterprise networking, monitoring, and field support to deliver reliable service worldwide. Our customers span energy (upstream, midstream, downstream, renewables), mining, and utilities, and we’re known for practical engineering, fast execution, and 24/7 operational accountability.

We’re looking for a Product Engineer II to support and evolve telecom-centric products and managed service solutions. This is an ideal role for someone who enjoys translating business needs into practical, scalable technical solutions and working at the intersection of technology, vendors, and operations.    

What You’ll Do

  • Translate business and customer needs into clear functional specifications
  • Analyze and resolve moderately complex technical and service issues
  • Evaluate solution options and participate in vendor assessments
  • Support RFIs/RFQs and solution comparisons
  • Create and maintain delivery and operational documentation
  • Support service readiness, launch validation, and handoff to operations
  • Work across technologies such as IoT, SD-WAN, cybersecurity, wireless, and networking

Requirements

What You Bring

  • Bachelor’s degree in a technology-related field strongly preferred, or equivalent professional experience
  • 1–4  years of experience in telecom, networking, or managed services
  • Strong analytical and problem-solving skills
  • Ability to work independently on well-scoped deliverables
  • Clear written communication and documentation skills

Bonus points for experience with: SD-WAN, IoT platforms, cybersecurity tools, or OSS/BSS environments.

   

Why Join Us?

At this level, you’ll take ownership of defined solution areas and make a real impact on service quality, customer outcomes, and vendor decisions. You’ll also be part of a structured Product Engineer career path with clear growth opportunities.

We support skills-based, inclusive hiring and encourage candidates with nontraditional backgrounds to apply. 

Skills Required

  • Bachelor's degree in a technology-related field or equivalent professional experience
  • 1-4 years of experience in telecom, networking, or managed services
  • Strong analytical and problem-solving skills
  • Ability to work independently on well-scoped deliverables
  • Clear written communication and documentation skills
  • Experience with SD-WAN
  • Experience with IoT platforms
  • Experience with cybersecurity tools
  • Experience with OSS/BSS environments
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The Company
90 Employees
Year Founded: 2011

What We Do

Infrastructure Networks, Inc. (iNet) is a global telecommunications and technology provider specializing in managed remote communications and IoT solutions for critical infrastructure industries. The company provides resilient industrial connectivity, secure networking solutions, and AI-driven analytics at the edge, serving sectors such as energy, maritime, mining, and utilities in the world's most challenging environments through its private LTE networks and intelligent networking platform.

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