Job
When Simpro Group ships a new product or feature, hundreds of team members across all our brands and regions need h to sell it, implement it and support it seamlessly from day 1. As Product Enablement Manager, you are the bridge between Product and the field, turning roadmap updates into role-specific training so our customer-facing teams are confident, certified, and launch-ready.What You’ll Do
- Architect Group-Wide Enablement: Partner directly with Product Managers, Technical Leads, and PMMs from early roadmap design through to GA across the entire Simpro Group ecosystem. .
- Deliver Tier-1 Certifications: Design and execute high-impact training and certification programs for major releases.
- Empower Technical & Commercial Teams: Tailor enablement programs for distinct technical and GTM disciplines, from Sales to Implementation Consultants and Support Engineers.
- Translate Complex Tech into Practical Assets: Turn complex product specs, and workflows into interactive enablement, live demos, technical battlecards, e-learning, and quick-ref guides.
- Support Launch KPIs & Project Delivery: Provide targeted project management support for major releases, aligning enablement deliverables so Product Managers have the operational backing needed to hit their adoption and launch goals.
- Deliver Executive Visibility: Track certification metrics to give leadership real-time readiness dashboards, while funneling technical field feedback back into Product roadmaps.
- Leverage AI Workflows: Harness modern AI tools and workflows to rapidly generate, adapt, and scale role-specific learning assets, synthetic datasets, and technical documentation.
What You’ll Bring
- Background: 3–5+ years in technical product enablement, solutions engineering, or technical project management within an enterprise SaaS environment. s
- AI & Technical Aptitude: Practical experience using AI tools to accelerate content creation, alongside a knack for rapidly dissecting complex SaaS architectures for technical and commercial audiences.
- Program Engineering: Hands-on experience building structured, LMS-driven certification programs, technical assessments, and sandbox lab environments.
- Cross-Functional Alignment: Proven success working alongside product managers, engineering teams, and customer-facing teams across a multi-brand or global group structure.
- Global Scale: Comfort executing programs across time zones for a diverse, distributed field organization.
Nice to have:
- Experience with Salesforce, Articulate or Asana beneficial.
- Experience with Salesforce, Articulate or Asana beneficial.
How we’ll measure success
- Full group certification completed before global go-live
- Reduced time-to-competency across all technical and customer-facing roles
- High post-launch technical confidence
- Accelerated feature adoption and time-to-value for customers
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit simprogroup.com/au/company/careers to learn more about us and our values.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
Skills Required
- 3-5+ years of experience in technical product enablement, solutions engineering, or technical project management
- Experience in an enterprise SaaS environment
- Practical experience using AI tools to accelerate content creation
- Ability to analyze complex SaaS architectures for technical and commercial audiences
- Experience building LMS-driven certification programs, technical assessments, and sandbox lab environments
- Experience working with product managers, engineering teams, and customer-facing teams
- Experience working across multi-brand or global organizations
- Ability to execute programs across time zones for distributed teams
- Experience with Salesforce
- Experience with Articulate
- Experience with Asana
Simpro Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simpro Software Group and has not been reviewed or approved by Simpro Software Group.
-
Wellbeing & Lifestyle Benefits — Feedback suggests a four-day work week is a standout perk that supports work-life balance and can offset slightly lower market pay for some roles.
-
Parental & Family Support — Feedback suggests parental leave is notably generous, including extended paid leave for primary and secondary caregivers along with return-to-work support.
-
Inclusive Benefits Coverage — Feedback suggests benefits include unusually broad medical-travel support, including a dedicated travel-expense grant for medical procedures, which strengthens perceived inclusivity.
Simpro Software Group Insights
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations. Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices. In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider. Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team. No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us: We are One Team We Innovate We Own It We Care We Have Fun We Understand
Gallery
