- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Stay hands-on across the model lifecycle with Data Scientists and ML Engineers: model design, evaluation, and iteration for LLM/ML-based solutions.
- Frame hypotheses and run experiments (e.g., A/B testing) to validate impact and measure outcomes, and raise the experimentation bar across your team.
- Define and track product KPIs for engagement, quality, cost, risk posture, reliability, and business outcomes.
- Align with partner teams on contracts, SLAs, and guardrails so intelligence is delivered safely and consistently across surfaces.
- Be accountable for responsible AI and data practices across your portfolio, including consent management and fairness, in partnership with Risk, Privacy, and Compliance.
- Drive execution across a highly matrixed organization and represent the Intelligence space to executive stakeholders.
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Proven success delivering AI/ML-powered products to production in customer-facing environments, in close partnership with Data Science and ML Engineering across the model lifecycle.
- Demonstrated success with ML-driven personalization and/or next-best-action, including experimentation and rigorous outcome measurement.
- Strong data literacy, able to turn research and metrics into decisions and roadmaps that deliver on time, cost, and quality.
- Hands-on data fluency: able to explore and query data yourself (SQL/Python, or AI-assisted tools such as GitHub Copilot or Claude) to frame problems, sanity-check models, and move quickly. This role does not lead from a distance; familiarity with these tools is expected.
- Accountable for delivery, not just direction: a track record of owning a product through to production and prioritizing under real constraints, balancing new work against operational stability, reliability, controls/regulatory needs, and technical debt.
- Comfort with ambiguity and breadth: a track record of stepping into unfamiliar problem spaces and, in a space that is still forming, helping define it.
- Proven ability to set product vision and drive execution across a highly matrixed organization; excellent executive stakeholder management and clear, structured written and verbal communication.
- Recognized thought leader within a related field
- Experience leading a product team through a period of growth or ambiguity, standing up new areas, not just running established ones.
- Hands-on experience with AI/ML and LLMs in production (agentic assistants, personalization, recommendations, or representation/embedding-based systems), including model evaluation and iteration.
- Experience shipping data or platform products that support model developers or agentic assistants (context, signals, evaluation, or self-service tooling).
- BS or MS in Engineering, Data Science, or a comparable field.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Experience driving adoption of product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving organizational change and managing stakeholders across multiple functions
- Proven success delivering AI/ML-powered products to production in customer-facing environments
- Experience partnering with Data Science and ML Engineering across the model lifecycle
- Demonstrated success with ML-driven personalization or next-best-action, including experimentation and outcome measurement
- Strong data literacy and ability to turn research and metrics into product decisions and roadmaps
- Hands-on ability to explore and query data using SQL, Python, or AI-assisted tools
- Track record of owning products through production while balancing innovation, stability, reliability, controls, regulatory needs, and technical debt
- Ability to operate effectively in ambiguous and unfamiliar problem spaces
- Ability to set product vision and drive execution across a highly matrixed organization
- Excellent executive stakeholder management and written and verbal communication skills
- Recognition as a thought leader in a related field
- Experience leading a product team through growth or ambiguity and establishing new areas
- Hands-on production experience with AI/ML and LLMs, including model evaluation and iteration
- Experience shipping data or platform products supporting model developers or agentic assistants
- Bachelor's or master's degree in Engineering, Data Science, or a comparable field
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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