Product Director - Infrastructure Platforms Web Hosting

Posted 7 Days Ago
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Bournemouth, Dorset, England, GBR
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads the strategy, roadmap, lifecycle, performance, and growth of enterprise web hosting products supporting hundreds of applications. Partners with engineering, risk, controls, and security teams to deliver secure, compliant, reliable cloud hosting solutions. Drives customer discovery, prioritization, competitive analysis, adoption, and continuous improvement while coaching product teams and managing senior stakeholders.
Summary Generated by Built In

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.


As a Product Director for Web Hosting within IP Product Management, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will be passionate about delivering a high quality customer experience, working within the IP Product Management organisation (IPPM) partnering with the engineering leads of our private and public cloud Web Hosting products.
 

These products are key components for more than 800 applications across all lines of business, you will be required to drive all product management work focused on meeting the demands of this critical customer base.


 Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
  • Partners with Engineering, Risk & Controls, and Product Security to translate customer needs into a secure, compliant, and reliable roadmap; aligning on architecture, prioritization, and delivery trade-offs while proactively managing risk and operational resilience.
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

  • Significant expertise in delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Experience working with a regulated environment where it is critical to meet all risk and controls requirements.
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Demonstrated ability to rapidly learn and apply new technologies and domain concepts, translating them into practical product decisions, clear requirements, and measurable outcomes in a complex, fast-evolving platform environment.

Preferred qualifications, capabilities, and skills

  • Strong communicator with the ability to work with senior stakeholders across multiple organizations.
  • Fluency in enterprise web hosting, proxy and cloud platform product delivery—including Linux/Windows hosting stacks, Terraform/IaC provisioning, Web component technologies such as Apache/Tomcat/IIS/NGINX and reverse proxy technology.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Significant expertise delivering products, projects, or technology applications
  • Extensive knowledge of product development lifecycles, technical design, and data analytics
  • Experience working in a regulated environment with risk and controls requirements
  • Ability to influence product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving organizational change and managing stakeholders across multiple functions
  • Ability to rapidly learn and apply new technologies and domain concepts in complex platform environments
  • Strong communication skills with senior stakeholders across multiple organizations
  • Fluency in enterprise web hosting, proxy, and cloud platform product delivery
  • Knowledge of Linux and Windows hosting stacks, Terraform or Infrastructure as Code provisioning, Apache, Tomcat, IIS, NGINX, and reverse proxy technologies

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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