Ignite your passion for product innovation by leading customer-centric development and shaping the future of employee experiences. You will set a clear product vision, inspire teams through influence, and translate strategy into measurable outcomes. Join a collaborative environment where your leadership helps employees grow and perform at their best.
As a Product Director - Grow at JPMorganChase within Corporate Human Resources, you will lead employee-facing products that support talent and performance outcomes across the firm. You will define product strategy, guide roadmap execution, and partner across business, design, engineering, and data teams to deliver intuitive, scalable solutions. You will build a high-performing product organization focused on customer needs, measurable impact, and continuous improvement.
Job responsibilities
• Lead the product strategy and vision for employee-facing talent and performance products, aligning priorities to business outcomes and employee needs
• Coach and develop a team of product managers, setting clear expectations, building product craft, and fostering a culture of accountability and learning
• Drive end-to-end product lifecycle execution from discovery through delivery, ensuring high-quality releases and sustained adoption
• Partner with engineering, design, data, and operations teams to deliver scalable, reliable, and secure product experiences
• Define and manage product roadmaps, making trade-offs transparently and communicating progress to senior stakeholders
• Establish measurable success metrics and operating rhythms to track product performance, adoption, and user experience improvements
• Gather and synthesize user insights and analytics to inform prioritization, experience design, and continuous optimization
• Identify opportunities to apply artificial intelligence responsibly to improve employee experience, productivity, and decision-making
• Manage product risks and dependencies proactively, removing barriers and ensuring delivery against commitments
Required qualifications, capabilities, and skills
• Formal training or certification on product engineering concepts and 10+ years applied experience
• 3+ years of experience managing and developing product managers or other product leaders
• Demonstrated experience defining product vision, strategy, and roadmaps for enterprise digital products
• Proven ability to translate customer needs into prioritized outcomes, requirements, and measurable success criteria
• Strong stakeholder management skills, with experience influencing across multiple functions and senior audiences
• Experience partnering with engineering and design teams to deliver products with strong usability, reliability, and scalability
• Data-informed decision-making skills, including experience using product analytics and user research to drive prioritization
• Experience evaluating and applying generative artificial intelligence capabilities to improve product outcomes and operating efficiency
Preferred qualifications, capabilities, and skills
• Experience building products for human resources, talent management, performance management, or learning and development domains
• Experience with Software as a Service (SaaS) product models, including adoption, engagement, and lifecycle management
• Familiarity with Oracle Cloud Human Capital Management and ServiceNow platforms
• Experience operating in a highly matrixed, global organization with complex stakeholder and governance structures
• Experience establishing product operating models, including planning cadences, goal setting, and outcome measurement frameworks
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on product engineering concepts and 10+ years applied experience
- 3+ years of experience managing and developing product managers or other product leaders
- Demonstrated experience defining product vision, strategy, and roadmaps for enterprise digital products
- Proven ability to translate customer needs into prioritized outcomes, requirements, and measurable success criteria
- Strong stakeholder management skills with experience influencing across multiple functions and senior audiences
- Experience partnering with engineering and design teams to deliver products with strong usability, reliability, and scalability
- Data-informed decision-making skills, including experience using product analytics and user research to drive prioritization
- Experience evaluating and applying generative artificial intelligence capabilities to improve product outcomes and operating efficiency
- Experience building products for human resources, talent management, performance management, or learning and development domains
- Experience with Software as a Service (SaaS) product models, including adoption, engagement, and lifecycle management
- Familiarity with Oracle Cloud Human Capital Management and ServiceNow platforms
- Experience operating in a highly matrixed, global organization with complex stakeholder and governance structures
- Experience establishing product operating models, including planning cadences, goal setting, and outcome measurement frameworks
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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