Lead analytics strategy and delivery for ChaseNet, turning payment data into insights that improve client outcomes and profitability.
Help shape how merchants understand and improve payment performance using analytics that are built for scale. In this role, you’ll lead the strategy and delivery of ChaseNet Analytics—translating complex data into clear insights for clients and senior leaders. You’ll influence product direction by connecting analytics to revenue, cost, and profitability drivers. You’ll partner closely with product, engineering, data, and finance teams to deliver high-impact capabilities. If you’re energized by data storytelling and building analytical products, we’d love to meet you.
As a Product Director in ChaseNet Analytics, you will own the product strategy, roadmap, and delivery of analytics capabilities that help merchant clients and internal stakeholders understand payment performance and help optimize product revenue and profitability. You will translate complex datasets into executive-ready narratives and insights, and you’ll bring a confident, client-facing presence to influence decisions and outcomes.
Job responsibilities
- Define and execute a multi-quarter product roadmap aligned to business objectives, client needs, and platform scalability
- Translate complex datasets into clear narratives and executive-ready insights
- Present analytics insights confidently to merchant clients and senior internal stakeholders
- Build and maintain reporting on economics (revenue, costs, and profitability drivers)
- Develop tooling to identify pricing and repricing opportunities and quantify trade-offs
- Monitor network and fee changes and ensure value-generation tools accurately quantify client savings and benefits
- Partner with product, engineering, data, and finance to support product expansion, value-added services, and business cases
- Co-lead pricing and repricing discussions with finance partners, providing data-driven recommendations
- Set direction for intuitive analytical user experiences, dashboards, and visual storytelling patterns
- Drive alignment across stakeholders by prioritizing effectively, managing trade-offs, and communicating decisions transparently
Required qualifications, capabilities and skills
- 10 years of product management experience or equivalent relevant experience
- Demonstrated technical and data fluency, including partnering with engineering and data teams on instrumentation, data quality, and analytics workflows
- Proficiency in Structured Query Language (SQL), including the ability to query data, validate metrics, and diagnose analytical issues
- Experience specifying and delivering dashboards and visual analytics, including measures, drill-downs, segmentation, and user experience patterns
- Strong executive communication skills, with the ability to tailor messages for technical and non-technical audiences
- Strong business acumen and ability to connect analytics outputs to commercial outcomes
- Demonstrated ability to lead cross-functional collaboration and continuous improvement
- Strong prioritization and program/project management capabilities with a track record of on-time delivery
- Results-oriented approach with demonstrated measurable business impact
Preferred qualifications, capabilities and skills
- Familiarity with payments, credit card processing, and merchant acquiring environments
- Experience with Python for data manipulation and root-cause analysis
- Exposure to applied machine learning or artificial intelligence (for example, anomaly detection, segmentation, or natural-language analytics features)
- Experience building or scaling business-to-business, platform, or enterprise analytics products
- Consulting experience (strategy and/or analytics) and/or a master’s degree (for example, business, computer science, mathematics, or related field)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 10 years of product management experience or equivalent relevant experience
- Technical and data fluency, including experience partnering with engineering and data teams on instrumentation, data quality, and analytics workflows
- Proficiency in Structured Query Language (SQL) for querying data, validating metrics, and diagnosing analytical issues
- Experience specifying and delivering dashboards and visual analytics, including measures, drill-downs, segmentation, and user experience patterns
- Strong executive communication skills for technical and non-technical audiences
- Strong business acumen and ability to connect analytics outputs to commercial outcomes
- Ability to lead cross-functional collaboration and continuous improvement
- Strong prioritization and program/project management capabilities with a record of on-time delivery
- Results-oriented approach with demonstrated measurable business impact
- Familiarity with payments, credit card processing, and merchant acquiring environments
- Experience with Python for data manipulation and root-cause analysis
- Exposure to applied machine learning or artificial intelligence, such as anomaly detection, segmentation, or natural-language analytics
- Experience building or scaling business-to-business, platform, or enterprise analytics products
- Consulting experience in strategy and/or analytics and/or a master's degree
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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