The Role
Support Product Development team to coordinate samples, testing, suppliers, and project administration across NPD, shade extensions, accessories, and packaging to meet launch targets and timelines.
Summary Generated by Built In
The Product Development Assistant plays a key role in supporting the Product Development team to deliver innovative, best-in-class products from concept through to launch. They coordinate samples, testing, supplier communication and project administration to ensure projects remain organised and key milestones are achieved.
In addition to supporting Core NPD, support will be required across shade extensions, accessories, secondary packaging, and sample developments.
The position requires strong organisation, proactive communication, hands-on testing support and the ambition to develop the technical and project management skills needed to progress within Product Development.
In addition to supporting Core NPD, support will be required across shade extensions, accessories, secondary packaging, and sample developments.
The position requires strong organisation, proactive communication, hands-on testing support and the ambition to develop the technical and project management skills needed to progress within Product Development.
KEY RESPONSIBILITIES
- Support the delivery of NPD + EPD projects and ensure actions, samples, costings and timelines meet launch targets and remain on track.
- Build strong relationships and deliver clear briefs to suppliers and internal stakeholders, communicating progress clearly and escalating risks where needed.
- Coordinate supplier communication, sample shipments, artwork and project updates to keep projects progressing efficiently.
- Support with product testing across key markets, coordinating MUAs, testers and models.
- Use customer feedback and community insights to inform product development, benchmarking and shade creation.
- Research product, consumer and market trends to contribute to concept development and NPD direction.
SKILLS, KNOWLEDGE AND EXPERIENCE
• Strong organisational skills and excellent attention to detail.
• Ability to manage multiple priorities and work effectively to tight deadlines.
• Clear communication and strong relationship-building skills across suppliers and internal teams.
• Proactive, self-motivated and solutions-focused approach.
• Passion for beauty, innovation and product development.
• 1 -2 years previous experience within Product Development preferable.
• Ability to manage multiple priorities and work effectively to tight deadlines.
• Clear communication and strong relationship-building skills across suppliers and internal teams.
• Proactive, self-motivated and solutions-focused approach.
• Passion for beauty, innovation and product development.
• 1 -2 years previous experience within Product Development preferable.
OUR PERKS
- 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5)
- Extra Holidays: Option to buy up to 5 additional days.
- Sabbatical Leave: Take up to 3 months off after 4 years of service.
- Community First Day: A day to support a cause you love.
- Bonus Scheme: Rewards for your hard work and success.
- Family Leave: Enhanced support for new parents.
- EV Scheme: Drive electric with salary sacrifice options.
- Financial Coaching: Guidance to boost your money mindset.
- Flexible Religious Holidays: Flexibility to honour days that matter to you.
- Flexible Working: Flexi start and finish times with the option to work one day per week from home.
- REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches!
- Regular Social Events: Team-Building days and seasonal parties.
- Career Growth: Tailored training and development opportunities.
- Vitality Health Insurance: Health coverage with added benefits.
About
Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.Community First: We prioritise community and collaboration. Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.
Skills Required
- Strong organisational skills and excellent attention to detail
- Ability to manage multiple priorities and meet tight deadlines
- Clear communication and strong relationship-building with suppliers and internal teams
- Proactive, self-motivated and solutions-focused approach
- Passion for beauty, innovation and product development
- 1-2 years previous experience within Product Development
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
REFY is a beauty brand launched in November 2020 by Jess Hunt and Jenna Meek. It creates innovative, versatile, vegan, cruelty-free and fragrance-free products designed to simplify beauty routines, solve everyday problems and help customers embrace their natural beauty. Its adaptable, buildable collections are sold through an expanding retail presence in the UK and internationally, including Selfridges and other leading retailers.
