Company Overview
Job Description/Preferred Qualifications
Configure and support KLA software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.
Have certain semiconductor manufacturing knowledge, be able to respond promptly to customer requests and provide necessary support. Can possess good communication skills and be able to understand customer needs, address their concerns appropriately
Be able to independently configure and support Anchor software applications with minimal supervision. Have a good understanding of our software functionalities and be able to solve issues using our applications effectively.
Be able to understand the existing recipes, tune recipes to address production issues under the supervision of more senior engineers and comprehend the methods for applying hot fixes to urgent cases.
Be able to identify and troubleshoot common problems efficiently. Have a basic understanding of the underlying systems. Provide escalation support to onsite field service engineer and coordinate remote/local troubleshooting.
Be able to provide basic training and prepare SOP to customers.
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Master's degree (0 years related experience) OR Bachelor's degree with 2 years related experience
- Knowledge of semiconductor manufacturing processes and terminology
- Ability to independently configure and support Anchor software applications
- Ability to understand and tune process recipes to address production issues
- Ability to identify and troubleshoot common application and system issues
- Provide escalation support and coordinate remote/local troubleshooting with field engineers
- Good communication skills and ability to understand and address customer needs
- Ability to provide basic training and prepare standard operating procedures (SOPs) for customers
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching and financial planning support. Student debt assistance and related financial benefits reinforce long-term savings and security.
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Equity Value & Accessibility — Ownership programs include an Employee Stock Purchase Plan and broad-based RSU participation that extend equity beyond a narrow group. These elements complement competitive pay and bonuses to strengthen total rewards.
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Leave & Time Off Breadth — Time-off programs span paid time off, paid company holidays, and paid volunteer time. Family care and bonding leave and back-up care services add flexibility during life events.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
