The Role
Lead end-to-end development of beauty products (formulas, components, packaging, merch) from concept to first production. Manage timelines, supplier relationships, costings, testing, QA/QC, cross-functional collaboration, and market-informed improvements to deliver consumer-led, high-quality launches.
Summary Generated by Built In
This role will support the development of innovative, world-first product concepts. Reporting to the Product Manager and working closely with the PD team, you will drive conception through to reality. This role combines technical expertise, and strategic thinking to deliver high-impact, best-in-class products that are built with and for the REFY community.
Product includes (not limited to) formula, component, box packaging and merch.
KEY RESPONSIBILITIES
- Lead product development projects from initial concept through to first production, ensuring alignment with brand vision, quality standards, and business objectives.
- Manage project timelines and critical paths, ensuring clear planning and on-time delivery of all key milestones.
- Own product costings and supplier negotiations to achieve target margins while maintaining product quality and performance.
- Plan and execute product testing strategies, ensuring products are inclusive, consumer-led, and resonate with the REFY community.
- Leverage research, consumer feedback, market insights, and testing results to drive product improvements and inform decision-making.
- Ensure all projects adhere to REFY's quality assurance and quality control processes.
- Partner with Product Marketing to ensure product performance supports claims, messaging, and launch objectives.
- Lead supplier relationships, project meetings, and deliverables, driving accountability and excellence throughout the development process.
- Collaborate cross-functionally with Packaging, Technical, Quality, and Marketing teams to deliver innovative, functional, and high-quality products.
- Identify, assess, and proactively mitigate risks across product development, quality, cost, and timelines.
- Create compelling product presentations, development updates, and recommendation decks for internal and external stakeholders.
- Stay informed on market trends, emerging technologies, ingredients, and competitor activity to identify opportunities for future innovation.
SKILLS, KNOWLEDGE AND EXPERIENCE
A minimum of 3 years experience within a similar beauty/ skin care product development role, demonstrating:
- Full knowledge of end to end PD process.
- Ability to lead and deliver multiple projects.
- Problem -> solution mindset
- Formulation PD experience and technical awareness
- Colour expertise & shade development
- Formulation experience and awareness
Skills required:
- Leadership, project ownership, delivery and accountability
- Decisiveness & stakeholder confidence (decision-making, difficult conversations)
- Strategic thinking & problem solving
- Proactive
- Agility and adaptability
- Negotiation
- Communication and collaboration
- Confidence
OUR PERKS
- 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5)
- Extra Holidays: Option to buy up to 5 additional days.
- Sabbatical Leave: Take up to 3 months off after 4 years of service.
- Community First Day: A day to support a cause you love.
- Bonus Scheme: Rewards for your hard work and success.
- Family Leave: Enhanced support for new parents.
- EV Scheme: Drive electric with salary sacrifice options.
- Financial Coaching: Guidance to boost your money mindset.
- Flexible Religious Holidays: Flexibility to honour days that matter to you.
- Flexible Working: Flexi start and finish times with the option to work one day per week from home.
- REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches!
- Regular Social Events: Team-Building days and seasonal parties.
- Career Growth: Tailored training and development opportunities.
- Vitality Health Insurance: Health coverage with added benefits.
About
Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.Community First: We prioritise community and collaboration. Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.
Skills Required
- Minimum 3 years experience in beauty/skin care product development
- Full knowledge of end-to-end product development process
- Ability to lead and deliver multiple projects concurrently
- Formulation product development experience and technical awareness
- Colour expertise and shade development
- Product costing and supplier negotiation experience
- Experience planning and executing product testing strategies
- Knowledge of quality assurance and quality control processes
- Experience creating product presentations and stakeholder updates
- Leadership, decisiveness, stakeholder management and negotiation skills
- Strong communication, collaboration, strategic thinking, and problem-solving skills
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The Company
What We Do
REFY is a beauty brand launched in November 2020 by Jess Hunt and Jenna Meek. It creates innovative, versatile, vegan, cruelty-free and fragrance-free products designed to simplify beauty routines, solve everyday problems and help customers embrace their natural beauty. Its adaptable, buildable collections are sold through an expanding retail presence in the UK and internationally, including Selfridges and other leading retailers.
