About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
We’re rebuilding trust in the mortgage industry by simplifying complexity, empowering users to make confident decisions, and delivering peace of mind. We create clarity for homeowners and provide efficient tools for servicers, setting new usability and operational excellence standards.
Your application requires a portfolio for consideration.
About This RoleWe are looking for Product Designers to join our growing design team and help shape how homeowners and servicing teams experience Valon’s platform.
You will be embedded into one of our product areas and work alongside senior designers, product managers, and engineers to design technically complex SaaS and internal tools that drive operational clarity and improve user experiences.
You’ll contribute across all phases of the product development process — from early exploration to polished execution — and help ensure quality through design QA, critiques, and reviews. As one of our earlier design hires, you will have an outsized opportunity to influence both the craft and culture of the Valon Design team.
Responsibilities- Collaborate closely with PM, Eng, CX, and Ops partners to design high-quality product experiences.
- Flex across squads as needed to deliver simple solutions to complex workflows.
- Design user flows, wireframes, interaction patterns, and a polished UI that meet user and business needs.
- Contribute to system thinking by reusing and evolving components and patterns.
- Participate in regular design reviews, shaping discussions, and QA processes to ensure design quality through launch.
- Balance quick iteration with thoughtful design, depending on the project's needs.
- Design with consideration for LLM/AI/automation workflows when relevant.
- User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
- Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.
- Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.
- Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
- Balanced Approach: Cares about the big picture but executes with precision in design details.
- Startup Mindset: Excited to work in a fast-paced, evolving startup environment.
- 2–4 years of professional product design experience, ideally within SaaS, enterprise, or internal tooling environments.
- Strong portfolio showcasing product thinking, interaction design, and shipped work in technically complex domains.
- Ability to work flexibly — sometimes solo, sometimes with a senior designer, depending on project scale.
- Deep craft skills in visual and interaction design, with attention to hierarchy, usability, and clarity.
- Comfortable contributing to systemized UI patterns and evolving design systems.
- Strong collaboration skills — clear communicator, seeks feedback, and is team-oriented.
- Familiarity with LLM/Generative AI tools.
- Experience in fintech, enterprise SaaS, or platform-level product design.
- Base salary band: $124,500 to $155,500
- Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Generous time off: flexible paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
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What We Do
Valon is building the AI-native operating system for regulated industries. We’re re-architecting the largest and most complex layers of the global economy, starting with mortgage servicing, a $20B+ market that governs $13T in debt. For decades, this infrastructure ran on outdated software and manual workflows. With ValonOS, we rebuilt the system from first principles to be precise, programmable, and resilient enough for trillion-dollar markets. Here, you’ll join a team of relentless builders who thrive on untangling complexity and turning it into durable systems. If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, join Valon.
Why Work With Us
We're rewriting the script of the antiquated mortgage servicing industry by building modern solutions that put homeowners first. We’re a growing, curious, and humble team with a tech-centric culture. Valonians are data-driven, quick thinkers who believe in transparency, ownership, and a healthy dose of scrappiness!
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