Product Designer

Reposted 15 Days Ago
San Francisco, CA, USA
In-Office
190K-280K Annually
Mid level
Artificial Intelligence • Information Technology
The Role
The Product Designer will redefine IT operations, working autonomously with founders and customers to transform pain points into user-friendly designs. Must navigate ambiguity and manage all design aspects.
Summary Generated by Built In

Console is building a platform that redefines how enterprises operate. We use AI to autonomously resolve back office tasks the moment they come in from Slack or Teams. Our mission is to make enterprise operations invisible. The first step is building the best AI agent platform for IT, HR, and RevOps teams; one that deeply understands context, takes action, and improves systems over time.

Companies like Databricks, Figma, and Cursor already run their back office on Console. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who've built category-defining companies.

We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us.

About the role

We’re hiring a product designer to help shape how enterprises run on Console. Console resolves back-office tasks as they come in from Slack or Teams. Instead of handling requests manually, teams configure workflows, define policies, and rely on AI agents to take action. You’ll help make these systems intuitive and reliable.

You’ll work closely with founders and customers to turn real workflows into simple, high-quality product experiences. This is a high-ownership role. You’ll drive work end-to-end, make product decisions, and operate with a high degree of autonomy.

About you
  • You have 4+ years of product design experience, ideally at early stage startups where you are resource-constrained

  • You have an exceptionally high bar for craft and quality. Strong IA and UX design thinking is evident in portfolio and past work

  • You have full mastery of Figma

  • You have experience (or willingness) to work across the full product lifecycle - navigating ambiguity and customer requests, converting them into product requirements, and ultimately into shippable designs

Willingness to do non-product design work when needed (rarely): brand tweaks, slides, website tweaks, office design, etc. (You will own all design, even if you are not the one executing it specifically)

Why join Console?
  • Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.

  • World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.

  • Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.

  • Competitive pay and benefits: top compensation with full benefits including:

    • Equity with early exercise & QSBS eligibility

    • Comprehensive health, dental, and vision insurance

    • Unlimited PTO

    • 401(k)

    • Meals provided daily in office

Top Skills

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The Company
HQ: San Francisco, CA
6 Employees

What We Do

Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk. We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.

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