Are you an impact-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact, scalability, and simplicity. Build your career with Carewell, a category-defining business dedicated to making caregiving easier.
The importance of hiring a Senior Designer
We're seeking a highly talented and experienced Senior Designer to join our growing e-commerce team. You will be instrumental in shaping the brand experience and visual design of our digital products and advertising efforts. This role demands a deep understanding of user-centered design principles, a focus on conversion, and the ability to collaborate effectively with cross-functional teams.
What you’ll do:
- Understand our customers: Use company data and indicators to develop sound hypotheses about how customers currently use our site, identify friction points, present solutions and infer future use cases.
- Create exceptional user experiences: Design intuitive and simple user interfaces and brand experiences for our website and performance marketing channels, with a focus on usability, accessibility, and conversion optimization.
- Design for conversion: Understand what designs drive conversions for each channel and continually adapt and iterate to optimize.
- Collaborate across teams: Partner with CEO, product, marketing, and engineers to understand requirements, align goals, and bring your designs to life.
- Prototype and iterate: Develop wireframes, mockups, and interactive prototypes to test and refine your design concepts.
- Data-driven design: Utilize data and analytics to measure the impact of your designs and make informed decisions to optimize the user experience.
- Stay ahead of the curve: Keep abreast of the latest design trends, tools, and technologies in the e-commerce space.
KPIs:
- Conversion rate
- Bounce rate
- Project rate completion
What you’ll need:
- Proven Experience: 5+ years of experience as a senior designer with a specialization in retail, and product design.
- Experience in E-commerce: A proven track record in the e-commerce industry, demonstrating expertise in creating and managing successful online shopping experiences.
- Strong Portfolio: A portfolio showcasing your design process, problem-solving skills, and successful product launches.
- User-Centric Design: Expertise in user research methodologies, information architecture, interaction design, and visual design.
- Technical Skills: Proficiency in Figma, Sketch, or similar design tools.
- Excellent Communication: Ability to clearly articulate your design decisions and present your work to stakeholders.
- Collaborative Mindset: A willingness to collaborate with cross-functional teams and incorporate feedback into your designs.
Bonus points:
- Knowledge of HTML, CSS, and JavaScript.
- Familiarity with agile development methodologies.
What we offer:
- Competitive compensation
- Health, Dental, and Vision insurance
- Short-term Disability (provided at no cost to you)
- Long-term Disability
- Basic Life & AD&D Insurance (provided at no cost to you)
- Supplemental Life Insurance
- 401(k) Retirement Plan
- 100% Remote
- Flexible time off
- 6 paid holidays
- Employee discount
About Carewell
Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022. At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.
As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.
Learn more about us in the Carewell Newsroom.
Top Skills
What We Do
Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones. Our story began in 2015, when our founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and expert-vetted products.
Our core values are more like care values. We put people first by viewing employees and members as family, celebrating their accomplishments with claps and cheers, and acknowledging their struggles with support and encouragement. We support with empathy by understanding problems first, then solving them with compassionate guidance. We empower members and employees alike with educational content, actionable solutions, and ongoing advocacy.
We create exceptional experiences that result in a safe, simple buying experience with reliable, responsive service for members and clear paths to growth and work-life integration for employees. We celebrate diversity by hiring people from varied backgrounds because we believe our differences drive smarter decisions, increase innovation, and foster a culture of respect. And finally, we encourage advocacy because we know that happy, healthy members and employees drive successful, sustainable companies—if members aren't raving about our service and employees aren’t singing the praises of our culture, we need to work harder.
