Product Designer (User Research & Interaction Design)

Posted 10 Days Ago
New York, NY, USA
In-Office
50K-200K Annually
Senior level
Consumer Web • HR Tech
The Role
Lead end-to-end product design work including user research, low- and high-fidelity design, and prototyping. Collaborate with product and engineering to define roadmaps, de-risk solutions, and support implementation. Use metrics and A/B testing to iterate on UX across web, mobile, email, and browser extensions. Present findings to stakeholders and maintain design documentation and style guides.
Summary Generated by Built In
At Ladders, we’re building the most effective AI products in job search. We are at the forefront of using AI to get our users more interviews.

As the leading innovator in our space, we’re shipping industry-first and industry-best products:
•  The first AI-generated resumes
•  One-click resume customization for every job
•  Instant, personalized cover letters that feel human
•  LinkedIn profile optimization that drives responses
• With more great innovations to come - built by you!

Every week, we ship products that help people advance their careers — faster, smarter, and with less friction. Our products help professionals stand out, get seen, and land interviews that lead to better careers.

We work in tight, high-output teams that care deeply about craft, clarity, and customer outcomes.

If you’re excited to build ambitious, high-leverage tools with a team that moves fast and ships often — we’d love to meet you.

We’re looking for an end-to-end product designer to bring the voices of our users to the table and work collaboratively with engineers to achieve business goals. You should be comfortable with user research, visual UI design, and designing complex UX flows.

Responsibilities:

  • Plan and execute user research, low-fi ideation, high-fi designs, and prototypes
  • Contribute to high-level product decisions and execute on product roadmap features
  • Collaborate with product and engineering teams to assess constraints, de-risk solutions, and provide support during implementation
  • Consider how design impacts user behavior and metrics/analytics
  • Present design work and research findings to key stakeholders, with an emphasis on simplicity, intuitive designs and an iterative approach
  • Deliver customer facing and internal web-platforms as well as emails, mobile apps and browser extensions
  • Work with cross-functional partners to help define the roadmap within your product area
  • Facilitate and participate in product review and product brainstorms
  • Receive and provide feedback on designs and strategic product decisions
  • Develop and maintain detailed design documentation including specifications, redlines, and style guides
  • Use metrics to analyze and continuously improve the user experience

Requirements:

  • Proven experience in conducting qualitative and quantitative research, including A/B testing best practices, surveys, usability tests, and user interviews.
  • Experience translating research findings into strategic narratives
  • Highly proficient with industry-standard tools (Figma, Adobe Creative Suite, Dovetail, etc.)
  • 7+ years of experience working in UX/UI/product design
  • A top-notch design portfolio demonstrating process, outcomes, and impact is a plus - particularly in shipped, successful products
  • Experience designing for a responsive mobile and desktop web experience
  • Excellent oral and written communication skills
  • Excited about working in a fast-paced, agile startup environment

Skills Required

  • Proven experience conducting qualitative and quantitative research (A/B testing, surveys, usability tests, user interviews).
  • Experience translating research findings into strategic narratives.
  • Highly proficient with industry-standard tools (Figma, Adobe Creative Suite, Dovetail).
  • 7+ years of experience in UX/UI/product design.
  • Top-notch design portfolio demonstrating process, outcomes, and impact (particularly shipped products).
  • Experience designing responsive mobile and desktop web experiences.
  • Excellent oral and written communication skills.
  • Comfortable working in a fast-paced, agile startup environment.
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The Company
HQ: New York, NY
110 Employees
Year Founded: 2003

What We Do

Ladders is a fast growing internet company. We’re building the best data driven web and mobile web products to connect job seekers and employers. Our products help people ‘Manage, Market and Move-up’ in their careers, and helps employers quickly find their next reliable hire. Come join us, and build meaningful products used by millions of people!

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