Product Design Lead

About the Job:

We are seeking a Product Design Lead to shape and elevate the design function at Hex Trust. This role goes beyond creating clean interfaces - it is about driving the vision and strategy for user experience, leading a small but growing team, and ensuring that design excellence is embedded into every stage of product development. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to create a best-in-class interface that meets the unique needs of institutional clients. Your experience with crypto platforms such as Coinbase Prime, Bybit, OKX, Hashkey, or Binance will be invaluable in understanding industry standards and innovating beyond them.

You will report directly to the Chief Engineering Officer and work as a key partner in defining how design contributes to Hex Trust’s mission.

Responsibilities:

• Lead the design function: Provide direction and mentorship to product designers, elevating design standards and fostering a culture of creativity, collaboration, and excellence.
• Own the end-to-end design process: From research and ideation to prototyping, testing, and final delivery, ensuring consistent design quality across all products.
• Collaborate cross-functionally: Work with product managers, engineers, and business stakeholders to align design decisions with business and technical requirements.
• Drive design strategy: Define design principles, guidelines, and systems that scale across multiple products and platforms.
• Champion user experience: Conduct and leverage user research, usability testing, and customer feedback to inform product improvements and innovation.
• Hands-on delivery: Create and review wireframes, storyboards, prototypes, and UI designs, while ensuring timely execution and alignment with brand and product vision.
• Advocate for design: Represent design in key discussions, making the case for user-centric decisions at all levels of the company.

• Bachelor’s degree in Media Design, Interaction Design, Human-Computer Interaction, or related field (or equivalent experience).
• Proven experience (6+ years) in UX/UI/Product Design, with at least 2 years in a lead or senior role guiding teams or projects. 
• Experience working on crypto or blockchain platforms (e.g., Coinbase Prime, Bybit Institution, OKX Institutions, Binance, or similar).
• Familiarity with the unique needs and challenges of institutional clients in the digital asset/crypto space.
• Strong understanding of institutional finance workflows and requirements.
• Knowledge of Web3 connectivity concepts and wallet integration, as well as blockchain and cryptocurrency fundamentals.
• Expertise in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite).
• Strong understanding of user research methodologies, usability testing, and data analysis to drive evidence-based design.
• Ability to design intuitive workflows for complex financial and technological products.
• Nice to have: Understanding of basic front-end technologies (HTML5, CSS3, JavaScript).
• Excellent communication skills in English (written and spoken) are essential, with the ability to influence stakeholders and work effectively across diverse teams.
• A collaborative, proactive, and growth-oriented mindset with a passion for creating meaningful user experiences.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.