Product Delivery Associate

Job Description
Are you ready to make a significant impact at JP Morgan? Join our dynamic Work Data Product & Solutions team, where your contributions will drive data-driven decision-making and strategic capabilities. As a Product Delivery Associate, you'll play a crucial role in enabling seamless workspace and service reservations for employees. Collaborate with technology teams and product owners to deliver business requirements, while gaining valuable skills and experience. This is your opportunity to grow within a leading global financial institution.
As a Product Delivery Associate in the Work Data Product & Solutions team, you will work on the Space Reservations product suite, enabling seamless workspace and service reservations for employees. You will collaborate with technology teams and product owners to deliver business requirements following effective project management principles and Agile ceremonies. You will be an emerging member of the team, working across the organization to continuously deliver value and gain skills and experience to grow within your role.
Job Responsibilities:

• Execute product roll-out and serve as the point of contact for help desk inquiries.
• Address stakeholder queries and enhance documentation in partnership with knowledge article authors.
• Manage business requirements across interconnected products and channels using project management principles and Agile ceremonies.
• Collaborate with technology using Jira and Agile development to deliver against the product roadmap.
• Facilitate monthly production release cycles, addressing user impacts.
• Create stakeholder materials for senior management presentations.
• Document blockers and impediments to aid with dependency management and resource availability.
• Contribute to change management activities across functional partners.
• Document adherence to the firm's risk, controls, compliance, and regulatory requirements.

Required Qualifications, Capabilities, and Skills:

• Expertise in product management, project management, or a relevant domain area.
• Exposure to operational management and change readiness work streams.
• Ability to manage multiple priorities and projects simultaneously.
• Proficiency in Agile methodologies, Jira, Jira Align, and Microsoft tools such as PowerPoint, Word, and Excel.
• Comfort in dealing with senior executives.

Preferred Qualifications, Capabilities, and Skills:

• Emerging knowledge of product release and deployment processes.
• Proven ability to utilize analytical reasoning and problem-solving techniques to break down objectives into manageable tasks.
• Ability to connect the dots, anticipate issues, and identify trends to pre-empt the coming needs.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.