Product Controller: Card & Connected Commerce

Posted 8 Days Ago
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Wilmington, DE, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Support accounting and reporting for Chase credit card portfolios, including P&L, reconciliations, partner reporting, and variance analysis. Produce balance sheet substantiation, calculate contractual compensation, reconcile high-volume transactions, advise on accounting impacts of product features, and build scalable reporting and control solutions.
Summary Generated by Built In

Join a team where your analysis supports high‑stakes decisions and strengthens trust in our financial reporting. You’ll help shape how we measure, explain, and improve performance across a leading credit card business. In this role, you’ll partner closely with product and finance leaders while building scalable reporting solutions. If you enjoy digging into data, resolving variances, and improving processes, you’ll find meaningful opportunities to grow here.

Job summary 

As a Senior Associate in the Card & Connected Commerce Controllers team, you will support accounting and reporting for the Chase credit card portfolio. You will calculate contractual compensation and deliver partner reporting for 12 co‑branded card products, and support accounting and reporting for rewards and benefits across Chase‑branded card portfolios. You will independently research variances, perform data mining, and review reports to ensure accurate and timely financial results. You will collaborate with product and finance leadership and advise on accounting implications and operational impacts for new and evolving card features and benefits.

Job responsibilities 
  • Support profit and loss reporting and month‑end close activities across rewards expense, co‑branded revenue sharing, card‑linked offers, and card network fees
  • Prepare balance sheet substantiation and support reconciliations, including accruals, deferred revenue, and intercompany activity
  • Calculate contractual compensation and produce recurring partner reporting for co‑branded card products
  • Track and reconcile wire transfer activity totaling more than $1B per month
  • Investigate drivers of variances by performing data mining and root‑cause analysis
  • Deliver detailed analytical reporting and clear narratives to business managers and senior finance leadership
  • Partner with product stakeholders to assess accounting impacts of new and existing features and benefits
  • Improve processes by designing, implementing, and maintaining scalable solutions that increase accuracy and efficiency
  • Support internal control and regulatory reporting considerations through well‑documented analysis and review
Required qualifications, capabilities, and skills
  • Minimum of 5 years of experience in finance, accounting, and/or financial reporting
  • Bachelor’s degree in Accounting, Finance, or a related discipline
  • Advanced Microsoft Excel skills and proficiency in Microsoft Word and PowerPoint
  • Working knowledge of U.S. generally accepted accounting principles (U.S. GAAP), regulatory reporting, and internal control concepts
  • Demonstrated ability to manage multiple priorities and deliver accurately under deadline
  • Strong analytical, organizational, and communication skills with attention to detail
  • Experience preparing reconciliations and balance sheet substantiation
  • Experience with an enterprise resource planning system and strong general ledger familiarity
Preferred qualifications, capabilities, and skills 
  • Experience supporting consumer credit card, rewards, or partner revenue‑sharing programs
  • Experience with Oracle and/or SAP (or similar enterprise resource planning platforms)
  • Experience building scalable reporting solutions and process automation (for example, templates, controls, or workflow improvements)
  • Comfort presenting insights and recommendations to senior finance leaders and cross‑functional stakeholders
  • Experience working with large transaction volumes and complex reconciliations
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Skills Required

  • Minimum of 5 years of experience in finance, accounting, and/or financial reporting
  • Bachelor's degree in Accounting, Finance, or a related discipline
  • Advanced Microsoft Excel skills and proficiency in Microsoft Word and PowerPoint
  • Working knowledge of U.S. generally accepted accounting principles (U.S. GAAP), regulatory reporting, and internal control concepts
  • Demonstrated ability to manage multiple priorities and deliver accurately under deadline
  • Strong analytical, organizational, and communication skills with attention to detail
  • Experience preparing reconciliations and balance sheet substantiation
  • Experience with an enterprise resource planning system and strong general ledger familiarity
  • Experience supporting consumer credit card, rewards, or partner revenue-sharing programs
  • Experience with Oracle and/or SAP (or similar enterprise resource planning platforms)
  • Experience building scalable reporting solutions and process automation (templates, controls, or workflow improvements)
  • Comfort presenting insights and recommendations to senior finance leaders and cross-functional stakeholders
  • Experience working with large transaction volumes and complex reconciliations

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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