Product Consulting Manager

Who is AiDash?

AiDash is on a mission to empower critical infrastructure industries, making them climate-

resilient and sustainable through the fusion of satellite technology and AI. Our cutting-edge

full-stack SaaS solutions are revolutionizing asset inspection and utilities, transportation,

and construction sectors. By leveraging our innovative technology, our customers not only

comply with sustainable asset management practices, biodiversity net gain mandates and

carbon capture goals but also achieve remarkable ROI within their first year of deployment.

At AiDash, you'll find a culture of continuous learning and collaboration, supported by a

team of mission-oriented, self-driven, and highly accomplished professionals who are

committed to excellence.

We are a series-C start-up backed by leading investors (including G2 Venture Partners,

Lightrock, BGV, Marubeni, among others) and by our customers-turned-advocates (Duke

Energy & National Grid Partners, among others)! We’ve been recognized by Forbes two

years in a row as one of “America’s Best Startup Employers”. We are also one of the few

climate software players ranked in Time Magazine’s “America’s Top GreenTech Companies

2024”.

Join us in creating a greener, cleaner & safer planet at www.aidash.com.

What is the Role?

Are you ready to be a catalyst for transformation? As a Manager for Product Consulting

within the broader AiDash Customer Success team, you'll play a pivotal role in driving our

vision forward. You'll own and drive our consultative engagements with customers,

ensuring they realize exceptional business outcomes through our satellite-powered AI

tech.

Our customers have climate resilience problems, AiDash has a robust tech platform, and

you will drive the outcome. Here's what your journey with us will look like:

•Strategic Consulting Partnership: You'll be the go-to person for our customers,

developing solid working relationships from C-suite executives to front-line field

staff (you get a pair of work boots on us!). You'll work closely with customers to dive

deep into their business objectives, needs, and challenges, collaboratively

identifying the critical problems you will solve with them. Imagine the customers’

situation as trying to find a few needles in a haystack, except the haystack spansthousands of miles, and they have nothing but a clipboard and truck to go find them.

You’ll expertly lead them through complex analytics around their problem set with

compelling communication skills. You'll serve as their trusted advisor, crafting

tailored strategies to tackle this thorny problem using our satellite-powered AI

technology.

•Product Value Maximization: You’ll lead dynamic cross-functional teams spanning

analytics, data science, product, sales and delivery to craft the perfect solution and

customer journey for the customer’s needs. This means more than just creating

strategic outcomes for your customers – you’ll be the voice of the customer for our

R&D, and your tailored customer solution today will drive new product development

atop our incredible AI platform. As we expand our portfolio of products, you’ll

workshop specific capabilities with our Data Science, Engineering, and Geospatial

Analytics teams. Your knack for problem-solving and innovative thinking will drive

value creation beyond expectations, reducing environmental risks once and for all.

•Change Enablement & End-to-end Ownership: You will take full ownership of the

customer’s journey and collaborate with multiple AiDash departments to

implement & deploy crafted product solutions for them. You’ll lead critical change

management efforts, guiding customers through the transition while painting a

compelling narrative that underscores the necessity for change. Your leadership will

be instrumental in ensuring that our products are seamlessly integrated into our

customers’ workflows within time & budget constraints. The result? Customers are

set up for successful long-term, impactful use of our products and realize value

from AiDash.

What are we looking for?

•Experience: You bring 3-6 years of experience that includes management

consulting, digital product consulting, analytics or large-scale, complex B2B SaaS

deployments with a proven track record of leading teams to deliver impactful

projects for clients. Your work isn’t just the design or leave-behind

recommendation: you have made measurable change happen with diverse

stakeholders in an operational environment.

•Customer Empathy and Initiative: As a self-motivated individual, you're not afraid to

roll up your sleeves and immerse yourself in our customers’ field environments.

Whether it's donning a hardhat and work boots to work with the front line, or

engaging in management discussions, you approach every interaction with the

strongest customer empathy, respect for a diversity of customers from communities

all over the country (and increasingly, the world), and a passion for finding solutions

to their pain points. Your intellectual curiosity and drive to learn new topics enables

you to absorb information quickly and turn that into value for the customer. And yourability to build strategic relationships and manage diverse stakeholder interests are

second to none.

•Communication and Problem-Solving: Your ability to communicate effectively and

navigate ambiguity sets you apart. You thrive in challenging situations, leveraging

your real-time problem-solving skills to drive meaningful outcomes. You can lead

our customers on an ambiguous and technically complex journey with active

listening and compelling storytelling.

•Team Leadership: Your leadership skills shine brightest in cross-functional

environments. You thrive on collaboration, bringing together diverse teams to

achieve common goals. You employ high colleague empathy across a globally

distributed team to make things happen for your customers.

•Education: While a post-graduate degree in a business discipline from a Tier I

institution would be advantageous, we value intellectual curiosity and a passion for

tackling complex challenges.

What can we do for you?

•World-class Rewards: Competitive compensation along with an equity stake in our

rapidly growing organization, topped off by comprehensive and premium benefits.

•Be the Disruptor: Make a positive impact on society & sustainability by leveraging

the power of cutting-edge technology for industries ripe for innovation. Push the

boundaries of what is possible by leading unique, atypical takes on long-standing

problems.

•Multiply your Growth: Work in a dynamic environment where you can continuously

learn, innovate, and thrive. We pride ourselves on our open and collaborative

culture, where our founder team is approachable and eager to engage with

innovative thinkers and creative problem-solvers. All our team members are

encouraged to bring their concepts, perspectives, and creativity to the table and to

the field, as that’s when the magic happens!

•Balance work, life, and the great outdoors: Our North America team is remote-first.

With our mission-driven ethos we are making a major impact while working from

home. But when it’s time to show off our amazing technology to customers, we hit

the road and head to some incredible places. You may have the opportunity to travel

across North America (and in some cases, globally), visiting customers, seeing

breathtaking views, and experiencing diverse geographies. While travel frequencycan vary, you can expect to be on the move for about 2-4 days each month (less than

30%).

We’ve got a work hard, play hard culture that values inclusion and the best ideas

from all kinds of perspectives. We also like to meet up as a team for fun a few times

a year!

In Summary

If you're ready to embark on a career that merges AI, geospatial sensing, climate, and client

service, then AiDash is the place for you. Join us in driving positive change and solving

some of the world's most pressing problems through innovation and collaboration.

Ready to make an impact? Apply now and be part of our journey towards a sustainable

future!